Medicare Blog

how do i talk to someone in contracting at humana medicare

by Mr. Vladimir Kling Jr. Published 2 years ago Updated 1 year ago

Find contact information for the individual or department you need.
  1. Medicare. Call 1-800-457-4708 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m.
  2. Florida Medicaid. Call 1-800-477-6931 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m.
  3. Kentucky Medicaid. Call 1-800-444-9137 (TTY: 711), Monday – Friday, 7 a.m. – 7 p.m.

Full Answer

How do I talk to a doctor at Humana?

Call 1-800-787-3311 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Central time. Visit the Humana provider page for help regarding your patients’ benefits, claims and more.

How do I contact Humana about selling Humana Medicare?

For general inquiries about selling Humana Medicare and individual and family medical and supplemental products, please call 1-800-309-3163. Existing agents can contact a Humana MarketPoint® sales office close to home.

How do I contact Humana behavioral health services?

This line is open from 8 a.m. to 8 p.m. Central time, Monday through Friday. For Humana behavioral health service preauthorization requests and notification, please call 800-523-0023. This line is open 24 hours a day. Please promptly update your service address and other contact information (address, phone/fax numbers, etc.) when changes occur.

Where can I ask questions about my Humana plan?

If you are on a plan through your employer, you can use the Humana Support Community to ask questions and find helpful resources about using your insurance and topics for staying healthy. We’re on Twitter 7 days a week from 6 a.m. to 8 p.m., for simple questions and straight talk. Sometimes you need to speak to a real-life person.

What is the number to Humana customer service?

(844) 330-7799Humana / Customer service

Is Humana owned by Walmart?

Back in March 2018, the Wall Street Journal recently reported that Walmart plans to purchase Humana. Humana was worth $37.5 billion at that time, and that purchase would be the largest acquisition so far for Walmart. Our topic today is revisiting the "what and why" behind Walmart's purchase Humana.

Does Humana have good customer service?

3 On the overall customer satisfaction index, Humana ranked fourth overall with a score of 822 points out of 1,000, placing it just above the industry average of 806.

Who is the director of Humana?

Bruce D. Bruce brings to Humana a wide range of executive leadership experience in publicly traded and private organizations within a variety of healthcare sectors, including oncology, pharmaceuticals, assisted living/senior housing, home care, physician practice management, surgical centers and dental networks.

Who is Humana merging with?

--(BUSINESS WIRE)-- Leading health and well-being company Humana Inc. (NYSE: HUM) today announced that it has signed a definitive agreement to acquire One Homecare Solutions (“onehome”) from WayPoint Capital Partners (WayPoint), the private equity affiliate of a New York-based family investment office.

Is Humana Medicare only?

Unlike Original Medicare (Part A and Part B), which is a federal fee-for-service health insurance program, Humana is a private insurance company that contracts with Medicare to offer benefits to plan members.

Is Humana a legit company?

Well-known company: Humana has been in business for a long time and is one of the best-known health insurance companies in the United States. Supplemental and low-cost options available: Humana offers supplemental insurance for seniors and low-cost insurance for people on fixed incomes.

Is Humana Medicare or Medicaid?

Medicare is a federal health insurance program open to most people ages 65 and older and to some people under 65 who have specific disabilities. People eligible for Medicare can get coverage through the federal government or through a private health insurance company like Humana.

Is Humana PPO good?

A PPO is generally a good option if you want more control over your choices and don't mind paying more for that ability. It would be especially helpful if you travel a lot, since you would not need to see a primary care physician.

How do I talk to a real person at Humana?

Call 1-800-457-4708 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m.

Where is the corporate headquarters of Humana?

Louisville, KYHumana / Headquarters

How much does the CEO of Humana make a year?

Bruce Broussard, CEO of Humana, earned $19.8 million in total compensation in 2017 and took a $3 million cut last year to about $16.3 million.

How to speak to a humana representative?

To speak with a live agent, you need to say “continue” or press 2 after the main menu, then press 0 and stay on the line (typical waiting time is about 3-5 minutes).

How do I check my Humana eligibility?

Also, how do I check my Humana eligibility? Visit Medicare.gov to verify your eligibility, opens new window. You can also call 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. If you use TTY, call 1-877-486-2048.

What is Humana insurance?

Learn more about Humana's products and services. Humana is a health insurance company. We strive to meet different insurance needs for individuals, families, seniors, military personnel, and the self-employed.

What states does Humana cover?

For 2015, Humana has expanded its exchange coverage to include parts of Missouri, while also expanding coverage in many other states such as Colorado, Florida, Georgia and Michigan. Humana also expanded its coverage area in Mississippi from 40 counties to 48 counties.

When was Humana founded?

Humana was incorporated in the 1960s as a healthcare company, and the business has grown to offer several insurance products and health and wellness services. Louisville, Ky. -based Humana is now among the major national commercial payers.

Is Humana the best health insurance?

Humana is only available in about half the United States, but we think it's one of the best health insurance providers because of its good number of plan options, inexpensive prices and strong wellness programs that encourage a lifetime of health.

Is Humana a private company?

Humana is one of the largest private insurance companies that provides, along with other products, Medicare Advantage plans and Medicare Part D prescription drug plans. Medicare is operated by the Centers for Medicare and Medicaid Services (CMS) under the US Department of Health and Human Services (HHS).

What are the most common questions about Medicare?

A big part of my job is helping someone understand the different parts of Medicare and how they all work together. Prescription drug coverage is also a big concern for many, and I help explain their Medicare options.

What should they have ready when they call?

Have your Medicare card. You should receive your card 4 months in advance of your eligibility to enroll. If you’re on Medicaid, it helps to know what level of Medicaid you have. If you don’t know, we have resources that can help determine your level of eligibility.

How long does it take to enroll in a Medicare plan over the phone?

I normally spend anywhere between 10 minutes and 1 hour with a customer to ensure we cover all their questions. If you are new to Medicare, it might take a bit longer to cover all your needs and ensure you understand which plan is best suited for you.

If someone already has a plan with another carrier and wants to switch, is there anything specific they need to do?

My guidance would depend on their individual situation. Everyone is unique. This is why having a conversation is so important.

What plan benefits are consumers often unaware of or confused about?

One of the key benefits that consumers should know about is that they have a financial safety net, called the maximum out-of-pocket (MOOP). This helps protect the consumer from unexpected and often expensive events, like a hospital stay.

Find a form

Get easy access to the forms you need most—including medical and pharmacy documents.

Pay my premium

Make a one-time payment, check payment details or set up recurring payments.

Manage plan benefits

Learn more about your Humana benefits—and use them to fit your individual needs.

Access ID card

Find all your plans’ ID cards in one place. View, print, email and even request an ID card.

View coverage and claims

Review your coverage details, check claim status or estimate potential out-of-pocket costs.

Check out the Humana Support Community

If you are on a plan through your employer, you can use the Humana Support Community to ask questions and find helpful resources about using your insurance and topics for staying healthy.

Seek social support

We’re on Twitter 7 days a week from 6 a.m. to 8 p.m., for simple questions and straight talk.

Individual agents can contact us

If you have a question about individual and family plans, please fill out this form and a team representative will be in touch.

MarketPoint Sales Offices

For general inquiries about selling Humana Medicare and individual and family medical and supplemental products, please call 1-800-309-3163.

Questions and answers

If you have lost your password, give us a call at 1-800-592-3005. If you have other questions, you’re not alone. Consider registering for our Agent Self-Service Center to create your own account and access resources and tools.

Large and small business agents

Take the next steps in teaming up with Humana and get registered within our agent portal for access to enrollment tools, plan summaries and case quoting materials.

Small-group life insurance

Get more information about group life plans and quotes and how you can get involved by calling us or by viewing the policies.

Individual and family plans

Find out all you need to know about selling Humana individual and family insurance products.

Humana - Unable to login into general Humana website or Humana pharmacy

Log in attempt goes to page that reads "Humana does not offer products or services outside the United States" --- Have tried several sites with identical results - provides no information that a problem exists or how to resolve the multiple blocked sites - we have been Humana participants through Medicare for nearly 10 years - can we be provided with explanation?.

Humana - Medicare advantqge pharmacy

After many times of having the mail order take ten days to get from wherever they send it to Atlanta (one went to Atlanta, then to Memphis, then back to Atlanta, passing my house twice) my doctor put one last order in. It was a refill for a medicine prescribed on 12/2 for 30 pills. So it ran out the end of December.

Humana - talked to 3 different agents and no one will cancel my application

dec 6, 2021 re: Confirmation number: [protected] Today's date: November 27, 2021 Plan start date: January 01, 2022 I want to cancel this application. I want to continue with my current Medicare plan for 2022 and i have an application with humana that is pending and no one will cancel my application.

Humana - Pharmacy help desk

Called to have a rx reversed for a patient that was already reversed at our corporate level. Took an hour and half of arguing with the tech stating they don't reverse claims, refused to get a supervisor, and then transferred to another department that had nothing to do with prescriptions. After being on hold another 15 minutes, they hung up on us.

Humana - OTC pharmacy orders

Never get my hole order if I call they put u on hold for a hour and come back to say sorry we can't help u. If u try to talk to a supervisor u just get a run around until your disconnected.

Humana - OTC

While living in Miami Humana offered me a $75 a month OTC card I can use in any of my local pharmacy and even allowed me to use it in Walmart since I moved to Gainesville, Fl. the allowance dropped...

Humana - Claims continuously processed inaccurately

I signed up with Humana Medicare PPP with the understanding that I could get a special authorization to use my current Pulmonologist at PCCC of Volusia LLC as in-network due to continuity of service and the fact that he provides services that none of their other pulmo's provide.

Phone

For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

1-800-MEDICARE (1-800-633-4227)

For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

How many members does Humana have?

Founded in 1961, Humana, headquartered in Louisville, Kentucky, is one of the nation’s largest publicly traded health benefits companies, with approximately 14.2 million medical members including 7.7 million Medicare members of which 2.8 million are Medicare Advantage members and 4.9 million Prescription Drug Plan members.

Where is Humana online?

Humana is online at Humana.com and on Facebook , Twitter , LinkedIn , Instagram, and YouTube.

What services are covered by Medicare?

Depending on your plan choice, you may be covered for: services from doctors, specialists, hospitals, and skilled nursing facilities that accept Medicare patients; outpatient services and diagnostic tests, and emergency services (even in foreign countries). Some information may vary by state.

When did Humana start?

Humana developed its first health insurance plan in 1984, in response to one of the company’s hospitals losing their HMO contract. By 1993 their insurance business had grown so much that they decided to spin off their hospitals into a separate brand.

When did Humana change its name?

The change to the name Humana occurred in 1974. The new name was intended to change public perception of the company and to create a more people-focused image. In 1978 Humana took over American Medicorp Inc., doubling the size of the company.

Does Humana offer HMO?

Humana offers Medicare Advantage health maintenance organization (HMO) plans that include all the benefits of Original Medicare and may include prescription drug coverage and many extras. Choice of a primary care physician from within the plan’s provider network.

Can NCC sell Humana?

NCC is an Achieve partner, so NCC agents are permitted to sell Achieve as long as you are contracted to sell Medicare/Medicare Supplement. If Achieve is available in the state where you are selling, you may not sell other Humana Medicare Supplement products within that state. Some information may vary by state.

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