Medicare Blog

how to claim from railroad retirement medicare

by Daryl Cruickshank III Published 2 years ago Updated 1 year ago
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If you need to submit a claim to Railroad Medicare, you must complete a G-740S Form (PDF, 193 KB) and attach an itemized bill from your Medicare-enrolled provider.

Full Answer

Where to submit railroad Medicare claims?

• Call Palmetto GBA Railroad Medicare toll-free at 1-800-833-4455. If you are hearing impaired, you can call (877) 566-3572. • Call the Railroad Retirement Board’s automated system at 1-800-808-0772. • Submit an Online Service Request on the RRB website www.RRB.gov.

Does railroad Medicare accept paper claims?

Send paper claims to: Palmetto GBA Railroad Medicare. P.O. Box 10066. Augusta, GA 30999-0001. File an eClaim: eServices users also have the ability to submit paperless eClaims through the portal. See section 4.6 of the eServices User Manual (PDF, 8.59 MB) for more information. eServices Claim Submission (eClaim) Tips.

Does Railroad Retirement include healthcare?

The Medicare program covers railroad workers just like workers under social security. Railroad retirement payroll taxes include a Medicare hospital insurance tax just like social security payroll taxes.

Does railroad Medicare require authorization?

Prior authorizations requests for Railroad Medicare patients should be submitted to the jurisdictional Medicare Administrative Contractor (MAC) that will process the hospital’s outpatient department facility claim. No PA requests should be submitted to Palmetto GBA Railroad Medicare.

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How do I file a railroad Medicare claim?

You can either file electronic claims to Railroad Medicare through a clearinghouse or other third-party claims submitter, or you can submit paperless claims directly through Palmetto GBA's online provider portal eServices eClaims option.

Who is entitled to railroad Medicare?

age 65 or older-- Most people age 65 or older who are citizens or permanent residents of the United States are eligible for free Medicare hospital insurance (Part A). You are eligible at age 65 if you receive or are eligible to receive railroad retirement or social security benefits.

Is railroad Medicare same as Medicare?

A: The only difference is that retired railroad beneficiaries have their Part B benefits administered by the Palmetto GBA Railroad Retirement Board Specialty Medicare Administrative Contractor (RRB SMAC) regardless of where they live. Members should be certain to advise providers of this when they receive treatment.

How do I find railroad Medicare?

The Medicare card of a person with Railroad Medicare is unique, as seen below, with the RRB logo in the upper left corner and “Railroad Retirement Board” at the bottom.

How do I check my railroad Medicare claims?

If you'd like to use the IVR, you can do so by calling 800–833–4455. From the main menu, press one (1) for claim status. You will need your Railroad Medicare number, date of birth, name, and date of service for the claim you are searching for. Claim status is available Monday thru Friday from 7 a.m. through 11 p.m. ET.

Is railroad Medicare a Medicare Advantage Plan?

Yes, Railroad Medicare beneficiaries can choose to enroll in Medicare Advantage plans.

Can I collect social security and railroad retirement?

If a railroad retirement annuitant is also awarded a social security benefit, the Social Security Administration determines the amount of the social security benefit due, but a combined monthly dual benefit payment should, in most cases, be issued by the RRB after the railroad retirement annuity has been reduced by the ...

What is the payer ID for railroad Medicare?

MR018Payer Name: Medicare - Railroad|Payer ID: MR018|Professional (CMS 1500)

What is the difference between railroad retirement and social security?

The most obvious difference between the benefits that the Railroad Retirement program and Social Security provide is the additional Tier II benefit available for railroad workers. As noted previously, the Tier II benefit is designed to resemble a comparable private defined benefit pension.

Did Railroad Medicare get new cards?

Last July, the Railroad Retirement Board (RRB) mailed approximately 450,000 new Railroad Medicare cards with new Medicare Numbers. The new Medicare Numbers, which are unique to each person with Railroad Medicare and do not contain Social Security Number (SSNs), replace the former Health Insurance Claim Numbers (HICNs).

What is a railroad retirement claim number?

Call 877-772-5772.

What is the phone number for Medicare?

For more help, please call us at 800-833-4455, between 8:30 a.m. and 7 p.m. ET. Basic Medicare information for providers may be found on our website at www.PalmettoGBA.com/rr . We encourage you to visit our Facebook page called 'My RR Medicare' at www.facebook.com/MyRRMedicare. Auto Launching...

Do you have to pay a bill before filing a Medicare claim?

It’s important to note that your bill does not have to be paid before you submit the claim form, but you must attach an itemized bill in order for Medicare to process your claim for consideration. The itemized bill must contain the provider's name and address.

Do you have to file a claim with Medicare?

By law, doctors and suppliers who participate in Medicare are required to file Medicare claims for covered services. Beneficiaries should file a claim to Medicare only in rare circumstances, such as if the provider or supplier refuses to file a claim, you are filing for a Medicare non-covered service and need to show the denial so you can submit ...

Where is the railroad retirement board on my Medicare card?

Your Medicare card is similar to the new Medicare cards that all beneficiaries receive, with the exception that “Railroad Retirement Board” is printed in a red banner at the bottom of the card .

What happens if you receive a railroad retirement?

If you receive Railroad Retirement benefits or disability annuity benefits from the railroad at the time of eligibility for Medicare, you are automatically enrolled in Medicare Parts A and B by the RRB. After the RRB automatically enrolls you, you receive your Medicare card together with a letter from the RRB explaining ...

What is the RRB?

The RRB administers insurance and retirement benefits to all railroad workers in the country. Instead of getting retirement benefits from the U.S. Social Security Administration as other workers do, the RRB provides railroad workers and their families with retirement benefits, along with unemployment and sickness benefits, ...

Do you have to go through the Social Security Administration if you are employed by the railroad?

However, if you have end-stage renal disease (ESRD) and qualify for Medicare, you must go through the Social Security Administration even if you are employed by the railroad.

Does Medicare cover railroad employees?

Medicare offers coverage to railroad employees just as it does for people who have Social Security. The payroll taxes of railroad employees include railroad retirement and Medicare hospital insurance taxes.

What is the number to call a railroad retirement board?

Call a Licensed Agent: 833-271-5571. Due to COVID-19, the Railroad Retirement Board closed offices as of March 16, 2020. We’ll keep you updated on when offices reopen. In the meantime, visit RRB.gov to learn about your online self-serve options.

How long do you have to enroll in Medicare if you have end stage renal disease?

Whether you become eligible for Medicare via age or disability, you’ll have seven months, called your Initial Enrollment Period (IEP), in which to enroll.

What is the RRB in 2020?

Licensed Insurance Agent and Medicare Expert Writer. June 15, 2020. Before the Social Security Administration (SSA) was formed, the Railroad Retirement Board (RRB) developed retirement, disability, and unemployment benefits for railroad workers who were hit hard by the Great Depression. Today, the RRB offers railroad workers a similar safety net.

When do you become eligible for Medicare?

Typically, you’ll become eligible when you turn 65 or reach your 25th month of receiving disability benefits. The main difference is that the RRB classifies disability differently than the SSA does, so check with a representative ...

Does Medicare pay through the RRB?

Generally, your Medicare costs through the RRB will be the same as those paid by people who qualify for Medicare via Social Security. Just like workers outside the railroad industry, you’ll see Medicare deductions from your paycheck during your working years.

Does RRB have Medicare?

Today, the RRB offers railroad workers a similar safety net. RRB beneficiaries can tap into Medicare benefits, much like Social Security beneficiaries, with a few differences. If you are a railroad worker, learn what you can expect from Medicare in terms of eligibility, enrollment, costs, and health benefits—and how your RRB benefits differ ...

Do you pay Medicare Part D premiums through RRB?

If you add Medicare Part D, Medigap, or Medicare Advantage, you’ll pay additional premiums for these as well, but not through your RRB income checks. You’ll pay for each of these coverages separately, directly to the insurance company that provides each plan.

Call 888-355-9165, select Option 5 for Customer Service

Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.

How long does it take for Medicare to reject a claim?

Rejected claims must be corrected and resubmitted no later than 12 months from the date of service. Medicare will deny claims received after the deadline date.

How long does it take to file a claim with the MAC?

Claims must be filed to the appropriate MAC no later than 12 months, one calendar year, from the date of service. Timely filing is determined by the date a processable claim is received by the appropriate MAC.

Provider Contact Center: 1-888-355-9165

Call the Provider Contact Center (PCC) to speak with representatives in Customer Service, Provider Enrollment, Electronic Data Interchange, eServices and Telephone Reopenings.

Interactive Voice Response (IVR): 1-877-288-7600

Use the IVR to request routine claim status, beneficiary eligibility, and payment information and to request a duplicate remittance advice.

Email Us

Use our contact form to submit general inquiries or to provide feedback on our website. For security reasons please do not submit requests involving PHI/PII with this form.

Contact Palmetto GBA Departments

For information on contacting a specific department by phone, email, fax, or for instructions on submitting documentation by mail, please select a department:

Feedback to the Railroad Retirement Board (RRB)

If you would like to send any feedback to the RRB regarding your experience with Palmetto GBA, please direct your comments to: [email protected] .

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