Medicare Blog

how to complain to medicare about apria

by Preston Schumm DDS Published 3 years ago Updated 2 years ago
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How do I file a complaint against Apria Health? If your local branch is not able to resolve your concern satisfactorily, please contact us by e-mail at [email protected], or call Apria’s Patient Relations Department at 1-800-260-8808. What is the phone number for Apria Healthcare?

Full Answer

How do I file a complaint against a Medicare provider?

Contact your Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for complaints about the quality of care you got from a Medicare provider. Like being given the wrong drug or being given drugs that interact in a negative way.

Does Apria Healthcare have a good service?

I have been with Apria for years and never had bad experience .... Thank you very much for the good service Apria Healthcare. I highly recommend them to my friends and family and to others out there...

How do I place an order with Apria?

Register to place your order online or give us a call using Apria’s 24-Hour Automated Phone System. Use Apria’s automated phone system, available 24 hours a day. Speak to a live Apria Representative Monday – Friday 7 a.m. to 8 p.m. Saturday from 7 a.m. to 6 p.m. Place an order or get a refill from the Apria Pharmacy Network.

How do you thank Apria Healthcare for the good service?

Thank you very much Apria Healthcare for the good service... God bless. Helpful Be the first one to find this review helpful Alexis of Jackson, TNVerified Reviewer Original review: Jan. 6, 2022 A man delivered my equipment and explained what to do and how.

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What is considered a grievance in Medicare?

A grievance is an expression of dissatisfaction (other than an organization determination) with any aspect of the operations, activities, or behavior of a Medicare health plan, or its providers, regardless of whether remedial action is requested.

Who is Apria Healthcare owned by?

The Blackstone GroupApria Healthcare Group Inc. (NYSE: AHG) today announced that The Blackstone Group (NYSE: BX) has completed its acquisition of Apria for a total purchase price of approximately $1.7 billion, inclusive of retired debt and associated transaction costs.

How do I ask Medicare a question?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

Where is Apria Healthcare headquarters?

Indianapolis, INApria Healthcare Group, Inc. / HeadquartersIndianapolis, colloquially known as Indy, is the state capital and most-populous city of the U.S. state of Indiana and the seat of Marion County. According to the United States Census Bureau, the consolidated population of Indianapolis and Marion County in 2020 was 977,203. Wikipedia

Does Kaiser own Apria?

Apria Healthcare LLC | Kaiser Permanente.

Did Apria get bought out?

The healthcare logistics firm Owens & Minor announced Monday (Jan. 10) it will acquire the home health equipment provider Apria in a transaction worth $1.6 billion.

What is the best Medicare helpline?

1-800-MEDICARE (1-800-633-4227) can help. TTY users should call 1-877-486-2048.

How can Medicare problems be solved?

Call 1-800-MEDICARE (1-800-633-4227) You can call 1-800-MEDICARE and speak with a representative to ask questions about Medicare or get help resolving problems with Medicare. We made a test call to this number and were greeted by a polite Medicare representative after being on hold for about 90 seconds.

How can I contact Medicare?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

Does Kaiser use Apria Healthcare?

Yes. For a list of plan providers, see www.kp.org or call 1-800-278-3296. If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services.

How do I cancel my Apria Health?

The easiest way for you to request an order cancellation is by contacting our ApriaDirect Customer Experience Team at 800-780-1508.

How many employees does Apria Healthcare have?

Latest UpdatesEmployees (est.) (Sept 2020)6,050Job Openings559Website Visits (Mar 2022)367.9 kRevenue (FY, 2019)$1.1 BShare Price (Apr 2022)$37.51 more row

Apria Healthcare Group - Apria billing and payment posting ordering supplies

I place an order on December 9, 2021. I called to check on my order. Apria Stated they cancelled the order due to a past due amount on my account. Funny thing Apria received Payment on my account and the check cleared my bank account in November. Further research found Apria received the check, but did not post it to my account.

Apria Healthcare Group - Customer service in trying to get oxygen refill after being sent home from hospital with their product

This company is the worst I have ever dealt with (in any field) as far as customer service is concerned. I haven't dealt with the billing process yet but after reading other reviews, I am sure that process will be just as bad or worse. My husband was released from the hospital with oxygen (provided by Apria).

Apria Healthcare Group - All

My 88 year old mother used Apria equipment for years until her Insurance Company found amore RELIABLE and HONEST company and stopped using Apria. She at her advanced age is getting harassing phone calls from this company. ALL Apria equipment has been returned by the staff of her facility, by me or my adult child. We received receipts.

Apria Healthcare Group - Customer Service

I tried contacting Apria [protected] option 2 then 4 and was on hold for 19 minutes with no one ever answering. then called right back and tried option 2 then 2 and got answered right away. However "Joseph" was no help. He didn't understand anything about the insurance claims or billing. Was told to contact my insurance company.

Apria Healthcare Group - Cpap

I was sent home from the hospital with a CPAP and Oxygen machines supplied by APRIA, no prescription. At first these were no charges, then they started charging me 38$/mo. then 280$/mo and lastly a bill for 1800$. No explanations, no recourse.

Apria Healthcare Group - Cpap

In october 2019 i received a call from an Apria representative to get my new Cpap machine, they said i needed to satisfy my deductable which was $253.00 once i did that i was informed by the rep. that Apria would be billing my insurance provider for the full payment of the machine.

Apria Healthcare Group - Refuses to refund overpaid amount

My father had COPD and had leased oxygen equipment and tanks from Apria Healthcare. He passed in April of this year at 79, and my mother paid two final bills. The last because they claimed they were never paid.

What is Apria contracted with?

Apria is contracted with most insurance companies and managed care organization to provide home oxygen services, respiratory medications, sleep therapy, and negative pressure wound therapy.

What is Apria supplier?

Medicare Resources. As the nation’s largest provider of home healthcare products and services, Apria helps thousands of Americans live healthier and feel better every day. Through our trained professionals and clinicians, Apria offers a wide range of clinical services and equipment.

What is Apria's mission?

Apria is committed to maintaining close ties with the medical community and strives to be an ongoing source of information for the physician, other healthcare professionals/clinicians, case managers, discharge planners, and office personnel.

Does Apria Healthcare provide oxygen?

Apria Healthcare is contracted with most insurance companies and managed care organizations to provide home oxygen services, PAP, respiratory medications, and negative pressure wound therapy (NPWT). Additionally, Apria is a Medicare contract provider for oxygen, CPAP/RAD, and negative pressure wound therapy in most CBAs. You will find that Apria Healthcare can serve nearly every patient. Apria is prepared to serve any Medicare patients who need the services we are contracted for or other homecare services and products that were not subject to the competitive bidding program.

Does Apria Healthcare have Medicare?

You will find that Apria Healthcare can serve nearly every patient. Apria is prepared to serve any Medicare patients who need the services we are contracted for or other homecare services and products that were not subject to the competitive bidding program.

How to file an appeal with Medicare?

For questions about a specific service you got, look at your Medicare Summary Notice (MSN) or log into your secure Medicare account . You can file an appeal if you disagree with a coverage or payment decision made by one of these: 1 Medicare 2 Your Medicare health plan 3 Your Medicare drug plan

What is an improper care complaint?

Improper care or unsafe conditions. You may have a complaint about improper care (like claims of abuse to a nursing home resident) or unsafe conditions (like water damage or fire safety concerns).

OMG OMG A beautiful Angel name Ms

OMG OMG A beautiful Angel name Ms. Iris Thurman, was wonderful she took care of my mom. My mom had a massive stroke on 12/6 , I had to bring her to Mobile, Al to live with me. My guest room has a big queen size bed and my poor mom was hurting so bad trying to get in and out of the bed with only her left side that she could move. Ms.

Very Poor Billing Service with employee that cannot help me at all

I have been on the phone for an hour trying to get itemized statements to submit to my Health Savings Account. So far, I have talked in circles, the person helping may not have a firm grip on English or she is just not qualified for her job.

Overcharged

I was overcharged for my product. Double the amount that was agreed to when I placed the order. The product is a bipap machine. I paid a certain amount of money up front and was told that it would be $100 a month after that. When the time came, they charged my account on Jan 24th for $204.

Billing Headaches every time

If I could rate Apria with zero starts I would. Recently I ordered C-Pap supplies. Not all items arrived without an explanation. Through further investigation I realized Apria took the tubing out of my order with out ever contacting my insurance either. I had paid in advance for the out of pocket expenses that I was responsible for.

Worse customer service ever

Worse customer service ever. Been dealing with the Portland branch and waiting for their manager to return my call. It's been 3 weeks now, with no word whatsoever even after I've called multiple times and reps have emailed this manger a handful of times to try to resolve the situation that they put me in.

Apria is way over priced

I needed a new CPAP machine. I made the mistake of having the prescription filled by Apria. With an initial payment and subsequent monthly payments, I paid well over $1000.00 for a machine that I could have purchased online for less then half of the total.

Badly needed oxygen equipment thrown on front porch and they ran using Covid19 as an excuse

I was Very week with pneumonia and a lack of oxygen after having Cov19. Their heavy oxygen equipment was dumped on my front porch with a quick start guide. Took me over an hour to drag equipment into my house.

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