1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, and help is available in both English and Spanish as well as for the hearing impaired (the TTY Medicare toll-free line is 1-877-486-2048).
Full Answer
How to reach Medicare by phone?
Contact Medicare Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
How do I talk to a person at Medicare?
For returned payments: Make sure your bank has the correct information to make your payment. Then, resend your payment. For questions about your Medicare bill or if your payment was processed: Log into (or create) your Medicare account. Select “My premiums,” then, “Payment history.” Call us at 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048.
Does Medicare call you at home?
Dec 17, 2021 · 1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, and help is available in both English and Spanish as well as for the hearing impaired (the TTY Medicare toll-free line is 1-877-486-2048).
How to call Medicare directly?
Billing & Payment COVID-19: CMS Allowing Audio-Only Calls for OTP Therapy, Counseling, and Periodic Assessments CMS revised regulation text to allow audio-only telephone calls for the therapy and counseling portions of the weekly bundles and the add-on code for additional counseling or therapy (HCPCS code G2080) for beneficiaries with opioid use disorders, …
What is the number to call Medicare?
1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, ...
How to contact Medicare for lost card?
1-800-MEDICARE and press “ 0 ”. or say “ Help me with something else ”. or press “ 6 ”. or say “ Agent ”. Replacing a lost Medicare card. 1-800-772-1213. Medicare questions for the hearing impaired. 1-877-486-2048. Social Security.
How much is Medicare Part A deductible?
The Medicare Part A deductible is $1,364 per benefit period in 2019. The deductible for Medicare Part B is $185 per year for 2019. Deductibles for Medicare Advantage and Medicare Part D plans will vary from one plan to the next and can change every year.
What to call Medicare before calling?
Before you call the Medicare phone number. Before calling 1-800-MEDICARE, have your Medicare card ready in case the representative needs to know your Medicare number. If you are calling with a question about a claim or a bill, have the bill or the Explanation of Benefits (EOB) handy for reference.
How to check Medicare claim status?
While you can always call Medicare to check on a Medicare claim status, you can also do so by visiting MyMedicare.gov. You will need to set up an account for the website, which will allow you to access certain information about your Medicare coverage: 1 You can check the status of any Medicare Part A or Part B claim, usually within 24 hours after the claim is processed. 2 You can check your Medicare Summary Notice (MSN), which shows all of your Medicare coverage and billing activity for the previous three months. 3 You can download and save your Medicare Part A and Part B claims information.
What is Medicare Part A and Part B?
Medicare Part A and Part B (also call Original Medicare) cover a wide range of services, so it’s understandable why so many beneficiaries call 1-800-MEDICARE with questions about whether or not a particular service or health care product will be covered by Original Medicare.
What happens if you call Medicare about a denied claim?
If you say “yes,” you will be routed to a representative who will help you with your claim.
Medicare Eligibility, Applications, and Appeals
Find information about Medicare, how to apply, report fraud and complaints.
Voluntary Termination of Medicare Part B
You can voluntarily terminate your Medicare Part B (medical insurance). It is a serious decision. You must submit Form CMS-1763 ( PDF, Download Adobe Reader) to the Social Security Administration (SSA). Visit or call the SSA ( 1-800-772-1213) to get this form.
Medicare Prescription Drug Coverage (Part D)
Part D of Medicare is an insurance coverage plan for prescription medication. Learn about the costs for Medicare drug coverage.
Replace Your Medicare Card
You can replace your Medicare card in one of the following ways if it was lost, stolen, or destroyed:
Medicare Coverage Outside the United States
Medicare coverage outside the United States is limited. Learn about coverage if you live or are traveling outside the United States.
Do you have a question?
Ask a real person any government-related question for free. They'll get you the answer or let you know where to find it.
When does Medicare use the term "secondary payer"?
Medicare generally uses the term Medicare Secondary Payer or "MSP" when the Medicare program is not responsible for paying a claim first. The BCRC uses a variety of methods and programs to identify situations in which Medicare beneficiaries have other health insurance that is primary to Medicare.
What information do you need to release a private health insurance beneficiary?
Prior to releasing any Private Health Information about a beneficiary, you will need the beneficiary's last name and first initial, date of birth, Medicare Number, and gender. If you are unable to provide the correct information, the BCRC cannot release any beneficiary specific information.
What is BCRC in Medicare?
The Benefits Coordination & Recovery Center (BCRC) consolidates the activities that support the collection, management, and reporting of other insurance coverage for Medicare beneficiaries. The purpose of the COB program is to identify the health benefits available to a Medicare beneficiary and to coordinate the payment process to prevent mistaken Medicare payment. The BCRC does not process claims or claim-specific inquiries. The Medicare Administrative Contractors, (MACs), intermediaries, and carriers are responsible for processing claims submitted for primary or secondary payment and resolving situations where a provider receives a mistaken payment of Medicare benefits.
What is MLN CMS?
The Medicare Learning Network (MLN) is a CMS initiative to ensure Medicare physicians, providers and supplies have immediate access to Medicare coverage and reimbursement rules in a brief, accurate, and easy to understand format. To access MLN Matters articles, click on the MLN Matters link.
Can a Medicare claim be terminated?
Medicare claims paying offices can terminate records on the CWF when the provider has received information that MSP no longer applies (e.g., cessation of employment, exhaustion of benefits). Termination requests should be directed to your Medicare claims payment office.
Does BCRC release beneficiary information?
You will be advised that the beneficiary's information is protected under the Privacy Act, and the BCRC will not release the information. The BCRC will only provide answers to general COB or MSP questions. For more information on the BCRC, click the Coordination of Benefits link.
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You can call us for help. You can't enquire for a person over 14 years of age unless you have their consent.
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When is Medicare payment due?
You’ll have your payment due on the 25th of the month, so pay early to allow processing time. Whether you prefer making individual payments or enjoy the convenience of automated payment options, Medicare's online portal has you covered.
What to do if you don't receive Medicare?
If you don’t receive these benefits, you’ll need to decide how to pay your Medicare premium bill (in which case, you may need to use Form CMS-500 ). There are several payment options, including sending a check or money order, mailing your credit card information or using your bank’s payment service.
How often do you get Medicare premiums?
If you only have Medicare Part B and don’t get your Part B premiums deducted from your benefits, you’ll receive a premium bill every three months . If you have to buy Part A or owe Part D income-related monthly adjustment amounts (IRMAA), you’ll get a monthly premium bill.
How long does it take to get your Easy Pay payment?
Complete the online form with your details and submit it. It will take between 6-8 weeks before Easy Pay starts deducting your payments, so remember to make manual payments until you receive confirmation you’re signed up to Easy Pay.
Can you save on Medicare Supplement?
Learn How to Save on Medicare. Medicare Supplement Insurance plans (also called Medigap) can’t cover your Medicare premiums, but they can help make your Medicare spending more predictable by paying for some of your other out-of-pocket costs such as Medicare deductibles, copayments, coinsurance and more.
Does Medicare Easy Pay work?
Medicare Easy Pay is another payment option available to MyMedicare members. This program costs nothing to use, and it automatically deducts premiums from your checking or savings account when they’re due, ensuring you maintain continuous coverage. You’re also able to view your premium payment history online with Easy Pay.
Coordination of Benefits Overview
Information Gathering
Provider Requests and Questions Regarding Claims Payment
Medicare Secondary Payer Records in CMS's Database
Termination and Deletion of MSP Records in CMS's Database
Contacting The BCRC
Contacting The Medicare Claims Office
- Contact your local Medicare Claims Office to: 1. Answer your questions regarding Medicare claim or service denials and adjustments. 2. Answer your questions concerning how to bill for payment. 3. Process claims for primary or secondary payment. 4. Accept the return of inappropriate Medicare payment.
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