Medicare Blog

how to get a new medicare card when you lost yours

by Dejuan Gottlieb Published 2 years ago Updated 1 year ago
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If you lose or steal your white, red, and blue Original Medicare card, or if it becomes too faded or damaged to use, you may replace it by calling 1-800-MEDICARE (633-4227). By entering into your mymedicare.gov account, you can also request or print a replacement card.

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Full Answer

What should I do if I Lose my Medicare card?

What Should I Do if I Lost my Medicare Card?

  • Medicare Cards: The Old and the New. For many years Medicare users were plagued by a serious security flaw: Medicare cards used Social Security Numbers as a part of their ...
  • If You Lose Your Medicare Card. ...
  • If Your Card May Have Been Stolen. ...
  • Prevent Loss and Theft. ...
  • Conclusion. ...

How do I replace a lost or missing Medicare card?

  • Get Your Medicare Card by Mail. Is it in the mail? ...
  • Visit Your Local Social Security Office. Do I need to visit my Local Social Security Office? ...
  • Gather Your Credentials. How else can I get proof that I’m covered by Medicare? ...
  • Ordering Your Replacement Medicare Card Online. ...

How to replace a missing Medicare card?

  • Visit www.rrb.gov.
  • Call 1-877-772-5772 (TTY users, dial 1-312-751-4701, Monday through Friday, from 9AM to 3:30PM.
  • Contact your local Railroad Retirement Board office.

What if you lose your Medicare card?

This includes: 2

  • Medicare number —This is one of the most important pieces of information on your Medicare card. ...
  • Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. ...
  • Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services. ...

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How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

What to do if you need a Medicare card?

Likewise, if you need a card for your prescription drug plan (Medicare Part D), contact your provider. In any case, always keep your Medicare card and Medicare number in a safe place. Medicare fraud is a big problem, and it will be a hassle if your card or number is stolen.

What does a Medicare card include?

The card includes your name and Medicare number, and if you're an Original Medicare beneficiary, it will show if you have Part A (hospital coverage), Part B (medical coverage) or both. You’ll use this card to get your Medicare-covered services.

Five Things To Note

Instead of your Social Security Number, your card has a Medicare Number that is unique to you. This aids in the protection of your identity.

Be wary of scammers

Medicare would never call you unexpectedly and ask for personal or private information.

How can I get a replacement Medicare card?

If your card is damaged or lost, log into (or create) your protected account to print an authentic copy. You can also use your Medicare account to access your Medicare information at any time. Also, you can add prescription medicines to help you find and compare health and drug plans in your area. You can also do a variety of other things too.

Protect your Medicare Number like a credit card

Only give personal information, like your Medicare Number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP) State Health Insurance Assistance Program (SHIP) A state program that gets money from the federal government to give free local health insurance counseling to people with Medicare. ..

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), Medicare Supplement Insurance (Medigap) An insurance policy you can buy to help lower your share of certain costs for Part A and Part B services (Original Medicare). so keep your Medicare card in a safe place.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Replacing your lost, stolen or damaged card

If your Medicare card is lost, stolen or damaged, you can request a new card. You can do this by:

Replacing your expired card

We’ll send you a new card about 4 to 8 weeks before your current card expires. You don’t need to do anything. We’ll send it to the address we have for you.

Getting an extra card

Your family can get a second card with the same details. We provide an extra card when more than 1 family member needs a card. We can only issue 1 extra card.

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