Medicare Blog

how to report medicare phone scams

by Mrs. Camylle Johnson PhD Published 3 years ago Updated 2 years ago
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  • Hang up.
  • Call 1-800-MEDICARE (1-800-633-4227) or visit www.medicare.gov/fraud.
  • You can also file a complaint with the Federal Trade Commission by calling 1-877-FTC-HELP or visit ftc.gov/complaint.

If you suspect Medicare fraud, do any of these:
Call the fraud hotline of the Department of Health and Human Services Office of the Inspector General at 1-800-HHS-TIPS (1-800-447-8477). TTY users can call 1-800-377-4950. Visit tips.oig.hhs.gov to file a complaint online.

Full Answer

What do I do if I get a Medicare scam call?

Contact: Provider fraud or abuse in Original Medicare (including a fraudulent claim, or a claim from a provider you didn’t get care from) 1-800-MEDICARE (1-800-633-4227) or. The U.S. Department of Health and Human Services – Office of the Inspector General.

What happens if you report Medicare fraud?

Aug 25, 2021 · You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone. The more hands-on your personal information, the more likely you are to receive scam calls.

Are Medicare scam calls getting more aggressive?

If you suspect a fraud has occurred, you should report it, providing as many details as you can, in any of the following ways: Call Medicare’s help line at 800-633-4227. Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950). File an online report with the Office of Inspector General.

Is there a new Medicare telemarketing scam?

Aug 08, 2021 · How to Report Medicare Fraud? You can call the Medicare fraud hotline or report the fraud by contacting one of these organizations: Department of Health and Human Services (HHS) Office of Inspector General (OIG) Medicare fraud hotline at 1-800-HHS-TIPS Contact the HHS by mail at HHS Tips Hotline, PO Box 23489, Washington, DC 20026-348

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Does Medicare ever contact you by phone?

Medicare will never call you! Medicare may need information from you or may need to reach you; but, they'll NEVER call. You'll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you're receiving claim to be from Medicare, it's a spam call.

What can a scammer do with your Medicare number?

If you get a call from people promising you things if you give them your Medicare Number — don't do it. This is a common Medicare scam. Refuse any offer of money or gifts for free medical care. A common ploy of identity thieves is to say they can send you your free gift right away — they just need your Medicare Number.Sep 15, 2021

Why am I getting so many phone calls about Medicare?

Phone calls Sometimes, they're selling phony products such as supplemental or prescription drug Medicare plans. The whole purpose of all of these calls is to obtain your personal information, whether that is your Medicare card number, your Social Security number, or banking information.

Are there Medicare scams?

Remember, if you get a phone call about your Medicare card and you're even slightly suspicious, hang up and call Medicare at the number on your card. The number is 1-800-Medicare or 1-800-633-4227. Remember, if you can spot a scam, you can stop a scam and protect your personal information.Nov 10, 2021

Can someone steal my identity with my Medicare number?

One common kind of healthcare-related fraud is medical identity theft, which happens when a thief uses personal information — including your Medicare number — to access your healthcare benefits. This could include: Filling prescriptions. Purchasing medical equipment.Dec 9, 2021

How do I block unwanted calls on my cell phone?

You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at add your personal wireless phone number to the national Do-Not-Call list donotcall.gov.

How do I block spam phone calls?

If you see "Suspected spam caller" or "Spam" as the caller ID, the call might be spam. You can answer the call, or block and report the number....Mark calls as spamOn your device, open the Phone app .At the bottom, tap Recents .Tap the call you want to report as spam.Tap Block or Report spam.

Does Medicare send text messages?

Sending you Medicare messages: If you give us permission, we'll send you emails and text messages. We also may use the phone number you provide to call you about Medicare services.Apr 25, 2018

How to report a fraudulent call to Medicare?

How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.

What to do if you think Medicare is calling you?

If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.

How to protect yourself from robocalls?

If this is your case, you might consider downloading an application to your cell phone that can help safeguard you from robocalls. When a robocall strikes your phone, be sure to never speak to them. By responding, you’re telling the spammers that your phone number is active. Immediately file a complaint with the FTC.

How long after you register for Do Not Call list can you get spam calls?

Also, register both your cell phone and home phone to put an end to the calls. If you find you’re still getting spam calls 31 days after you register with the Do Not Call list, file a complaint. If you have a smartphone, you can install a call blocker.

What is the phone number for the Federal Trade Commission?

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

Do not call Medicare?

If you’re getting too many spam phone calls, you might want to get on the Federal Trade Commission’s Do Not Call list. Medicare beneficiaries are likely to receive phone calls once they become eligible for Medicare.

Is a robocall the same as a doctor's appointment?

Not all robocalls are the same. Often, doctors’ offices will use a robocall to remind you of a doctor’s appointment. Keep this in mind when listening to a robocall. Not all robocalls are harmful, but about 40% of them are spam, and that’s why making reports is essential.

How to report Medicare fraud?

If you suspect a fraud has occurred, you should report it, providing as many details as you can, in any of the following ways: 1 Call Medicare’s help line at 800-633-4227. 2 Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950). 3 File an online report with the Office of Inspector General.

How to contact Medicare for a report?

Call Medicare’s help line at 800-633-4227. Call the Office of Inspector General directly at 800‑HHS‑TIPS (800‑447‑8477, or TTY 800‑377‑4950). File an online report with the Office of Inspector General.

Who investigates Medicare cases?

The Office of Inspector General of Medicare investigates and prosecutes many such cases, some of which are brought to light by Medicare beneficiaries who notice something that doesn’t look right and report it.

Do you have to identify yourself when reporting a suspected fraud?

You are not required to identify yourself when reporting a suspected fraud, although keep in mind that the investigators may want to contact you for further information in order to pursue the case properly. If your suspicion is confirmed and leads directly to the recovery of Medicare money, you may get up to $1,000 as a reward.

What is Medicare fraud?

The Center for Medicare and Medicaid Services (CMS) states that Medicare fraud is: Intentionally billing Medicare for a service not provided. Billing Medicare at a higher rate. If a provider pays for referrals of Medicare beneficiaries.

What to do if you think there is an error in Medicare?

If you think the error is intentional or the doctor admits to an error, you’ll need to report it. An error, intentionally or unintentionally, is Medicare waste.

How to contact HHS?

Contact the HHS by mail at HHS Tips Hotline, PO Box 23489, Washington, DC 20026-348. Centers for Medicare and Medicaid Services at 1-800-MEDICARE. Contact CMS by mail at Medicare Beneficiary Contact Center, PO Box 39, Lawrence, KS 66044. You can report it by calling the CMS report hotline or submit the information online.

What is the difference between fraud and waste?

Differences between Medicare Fraud, Abuse, and Waste. Fraud requires intent to obtain payment and knowing the action is wrong. Abuse creates an unnecessary cost to the Medicare Program, without knowledge. Waste may involve intent or knowledge but could also be unintentional.

What happens if a provider doesn't follow proper medical practices?

When a provider doesn’t follow proper medical practices and unnecessary tests, they are committing Medicare Abuse. Practices that result in unnecessary costs to Medicare are considered abusing the system. Medicare abuse is a serious crime, and violators will be prosecuted.

What is Medicare program integrity enhancement?

Medicare creates the Program Integrity Enhancements to the Provider Enrollment Process rule to end fraud, waste, and abuse. Basically, Medicare expects providers and suppliers to meet specific standards to remain in the Medicare program.

What is provider information?

Provider information. Information about the service that was supposedly provided. and the reason you think fraud was committed. If a reported Medicare fraud leads to the recovery of funds, Medicare may provide a reward. If you or someone you know suspects fraud, waste, or abuse, report it immediately.

Can a customer service representative refuse to give out a physical address?

The customer service representative’s refusal to give out a physical address for the company or other identifying information makes this very suspicious. A legitimate company will never refuse to give this information to its’ potential customers.

Is Lifewatch a scam?

Scammers make similar robocalls claiming to be from real companies. Some of these organizations are First Alert Company, Medical Emergency, Medical Alert Company, Life Alert, or Lifewatch USA. There are a few other Medicare scam calls that you need to avoid.

Is Medicare a scam?

Medicare Scam Calls: How They Work. It’s a universal fact that criminals have no shame while Medicare scam calls that target the elderly are the lowest of the low. Seniors across the nation are reporting a new Medicare telemarketing fraud, which comes in a few variations. Some of the examples reported are in regards to a fake Life Alert ...

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

Full List of Medicare Scams Below

The range of schemes could be: Medicare scam calls, Medicare genetic testing, bogus medical alert systems, Medicare Advantage scam, fake medical alert devices, Medicare Coverage Helpline scam, and many other types of Medicare abuse.

Bidencare Health Email

The Bidencare Health Email Scam takes advantage of people interested in getting the health insurance through the Bidencare enrollment.

Fake COVID-19 Vaccine

A new COVID-19 vaccine scam is happening today. It's known as the Fierce Pharma Email Scam, Pfizer Online Registration or the NHS Invite.

Natural Health Sherpa Scam

Watch out for the Natural Health Sherpa Scam, which is happening this week. If you just received an invoice referencing the company.

Free Medicare Back Brace

Beware of the Free Medicare Back Brace Scam. How does it work? It comes to a phone call offering no-cost back braces covered by Medicare.

MyBenefitsKeeper Reviews and Health Insurance Innovations Scam Complaints

We've received complaints from people worrying about a potential MyBenefitsKeeper scam. Here are some Health Insurance Innovations reviews.

ZuPoo Colon Cleanse

There is a bit of craziness these days about a potential ZuPoo scam. What is it? Miracle products. Read these ZoPoo colon cleanse reviews.

How do Medicare phone scams work?

Across the country, seniors may receive calls from scam operators who claim to represent Medicare or a different insurance provider. They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number.

Should I give my Medicare number over the phone?

Because many Medicare recipients have received new Medicare cards since 2018, scam calls encouraging the “activation” of these cards are on the rise. You do not need to activate a Medicare card, update your information, or pay any kind of fee to use your new card once you receive it.

What can a scammer do with my Medicare number?

To help prevent against identity theft, Medicare has issued new cards to recipients that have your Medicare number instead of your Social Security number on the back.

Conclusion

It can be a scary world out there, but the best offense is a great defense. That’s why it’s so important to stay up to date on all things Medicare — you never know when it could save you big!

How to stop a scammer from paying you with a debit card?

If you paid a scammer with a credit or debit card, you may be able to stop the transaction. Contact your credit card company or bank right away. Tell them what happened, and ask for a “chargeback” to reverse the charges.

What does a scammer do?

They might say you’ll be arrested, fined, or deported if you don’t pay taxes or some other debt right away. The goal is to scare you into paying. But real law enforcement and federal agencies won’t call and threaten you.

What is an imposter scam?

Imposter scams. A scammer pretends to be someone you trust — a government agency like the Social Security Administration or the IRS, a family member, a love interest, or someone claiming there’s a problem with your computer. The scammer can even have a fake name or number show up on your caller ID to convince you.

What is advance fee loan scam?

Loan scams include advance fee loan scams, where scammers target people with a poor credit history and guarantee loans or credit cards for an up-front fee. Legitimate lenders don’t make guarantees like that, especially if you have bad credit, no credit, or a bankruptcy.

How to report Western Union scam?

If you paid a scammer by wiring money through companies like Western Union or MoneyGram, call the company immediately to report the fraud and file a complaint. Call the complaint department: MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) Western Union at 1-800-325-6000. Ask for the wire transfer to be reversed.

What to do if you get a robocall?

When you get a robocall, don't press any numbers. Instead of letting you speak to a live operator or remove you from their call list, it might lead to more robocalls.

What happens if you win a prize scam?

In a typical prize scam, the caller will say you’ve won a prize, but then say you need to pay taxes, registration fees, or shipping charges to get it. But after you pay, you find out there is no prize.

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