Medicare Blog

how to stop medicare supplement companies from calling you

by Freda Tromp Published 3 years ago Updated 2 years ago
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One of the things you can do is register your phone number on the National Do Not Call registry. By doing this, legitimate companies can’t call you unless you request information. It takes about a month for the calls to stop.

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222. You can also register your phone number online as well, but you'll need to be sure you have an email account to do so. Also, register both your cell phone and home phone to put an end to the calls.

Full Answer

How do I stop Medicare from calling me?

How to Stop Medicare Phone Calls First, you’ll want to be sure to add your telephone number to the Federal Trade Commission’s Do Not Call List. To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

Why do I keep getting calls about my Medicare card?

They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number. From offers for free medical supplies and entitlement to refunds to attempts to verify your identity, all of these calls are examples of a scam you should run far away from.

How do I block Medicare spam calls?

If you have a smartphone, you can install a call blocker. You can choose to have any phone number not in your contact list go directly to voicemail. Spammers found a niche in claiming to be Medicare, so if you get a call from a person saying they’re with Medicare, you can guarantee its spam.

What are Medicare supplements and how do they work?

Original Medicare only pays for about 80% of your medical bills. To cover the remaining 20%, many individuals purchase a Medicare Supplement. Insurance companies – regulated by the government – sell these supplements, and they might send you mail about them.

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Why does Medicare benefits keep calling me?

Medicare will never call or come to your home uninvited to sell products or services. SSA representatives may call Medicare beneficiaries if they need more information to process applications for Social Security benefits or enrollment in certain Medicare Plans, but, again, this is rare.

How do I stop getting calls from senior benefits?

To register for this free service, call 1-888-382-1222 from the telephone number you wish to register. You can also register online at www.donotcall.gov. Keep in mind that this registration does not expire, so there is no need to ever re-register.

Does Medicare solicit over the phone?

Remember that Medicare will never call you to sell you anything or visit you at your home. Medicare, or someone representing Medicare, will only call and ask for personal information in these 2 situations: A Medicare health or drug plan may call you if you're already a member of the plan.

Why am I getting so many calls about senior benefits?

Medical Alert Robocalls Many adults know these calls are fake, but trusting seniors might not. These medical alert robocalls tell the senior they could get a personal medical alert system for free, says The Senior List.

What area codes should you not answer?

Unless you know that a call is legitimate, it's best to avoid calls from the following international area codes with a +1-country code:232: Sierra Leone.242: Bahamas.246: Barbados.284: British Virgin Islands.268: Antigua and Barbuda.345: Cayman Islands.441: Bermuda.473: Grenada, Carriacou and Petite Martinique.More items...•

How do I block spam phone calls?

You can mark all calls from a number as spam to stop getting more calls from them and to report the spammer.On your device, open the Phone app .At the bottom, tap Recents .Tap the call you want to report as spam.Tap Block or Report spam.

How do I report a phone number that keeps calling?

The FTC is the primary government agency that collects scam complaints. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry. Report caller ID spoofing to the Federal Communications Commission. You can report either online or by phone at 1-888-225-5322 (TTY: 1-888-835-5322).

How do I block unwanted calls on my cell phone?

You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at add your personal wireless phone number to the national Do-Not-Call list donotcall.gov.

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

What is the number to call for Medicare?

If either of these occur consumers are strongly encouraged to call 1-800-MEDICARE to file a report. If a Medicare beneficiary chooses to meet with a representative they should understand what to expect during the visit.

Can an insurance agent discuss other plans?

The agent cannot discuss other plan options you have not inquired about, sell you any other products not related to health care (such as life insurance), ask for credit card or banking information, or use pressure tactics to get you to make a decision you are not prepared to do at the time.

Can insurance companies cold call Medicare?

Insurance companies can’t cold call about Medicare supplemental plans.

Can you call Medicare Advantage?

Medicare has given permission to private companies to market and sell Medicare Advantage Plans and Part D prescription drug plans but there are very clear guidelines they must follow. Sales representatives are not allowed to call you unless you specifically ask them to do so. Door-to-door “cold calls” are also prohibited. If either of these occur consumers are strongly encouraged to call 1-800-MEDICARE to file a report.

Who can still call me?

There are certain organizations that are still allowed to call you even if your number is on the do not call list. Those are:

How to get on the Do Not Call list?

The first step is to get on the do not call list. To register for the Do Not Call list, call 1-888-382-1222 from the phone number you wish to be added to the list. Or, you can register online at www.DONOTCALL.gov. To register online, you’ll need to enter an active email address.

What happens if someone calls on behalf of a charity?

If someone calls “on behalf of” a charity, chances are they work for a for-profit telemarketing company. In that case, you can ask to be taken off their list and off the charity’s list.

Does Medicare call you asking for personal information?

Medicare will not call you asking for your personal information. If someone calls claiming to be from Medicare, it’s a spam caller. Similarly, your bank or other important accounts won’t contact you asking for your personal information. If you receive an email from your bank or Apple account (for example) asking for your information, these are spam emails. If you need to talk to your bank or Medicare, call their official phone numbers.

Can you press 1 on a robocall?

In these cases, just hang up. Another automated call function is when the robocall will ask you to press 1. Don’t do this as it will only confirm your identity and lead to more calls. Fraudsters can put fake numbers on your caller ID, so it’s hard to trust Caller ID anymore.

Can you give out credit card information over the phone?

The most important thing to remember is never to give out your personal or credit card information over the phone, especially to someone you don’t know. Also, the more people who have your information, the more people will call you.

Can you block spam calls on a cell phone?

On cell phones, you can easily block spam callers as well through the cell phone’s settings feature. If it’s debt collectors who are bothering you, learn more about stopping debt collector phone calls on the Federal Trade Commission’s FAQs on debt collection.

How to contact Medicare for scam calls?

After receiving a Medicare scam phone call that asks for your Medicare number or other personal information, reach out to 1-800-MEDICARE (1-800-633-4227) — TTY: 1-877-486-2048.

What to do if you call 1-800-MEDICARE?

If you called 1-800-MEDICARE and left a message, a representative can call you back.

How do Medicare phone scams work?

Across the country, seniors may receive calls from scam operators who claim to represent Medicare or a different insurance provider. They usually claim that the senior’s Medicare card has expired, prompting the release of personal information like name, address, Medicare number, or Social Security number.

What can a scammer do with my Medicare number?

To help prevent against identity theft, Medicare has issued new cards to recipients that have your Medicare number instead of your Social Security number on the back.

What do you get as a subscriber?

As a subscriber, you'll receive videos, free downloadable resources, and educational content straight to your email inbox.

What to do when a caller is a thief?

When in doubt, ask the caller for their direct number to call them back, which will likely result in the thief hanging up without giving you the information, as it would expose their call as fraudulent.

Can Medicare show up at my home?

Medicare will never show up at your home unannounced or give you a call that you were not expecting. If Medicare offices need to contact you, you will likely receive an official letter at your primary address prompting you to set up an appointment to talk with a representative.

How to block a scam caller?

you can then choose to take the call, reject it or block it . See this page about these apps.

How to contact Cigna for health insurance?

If you are looking for health insurance, go directly to the providers website or call them: Cigna -. If you get your insurance through your employer, call 1.800.Cigna24 or 1.800.244.6224. If you bought your insurance directly from Cigna or on the Exchange, call 1.866.494.2111. Humana -.

How to file a complaint with the FTC?

If you receive telemarketing calls after your phone number has been in the national registry for 31 days, you can file a complaint using the same website and phone numbers. To file a complaint, provide the date of the telemarketing call, phone number, and name of the company that called you.

What is the ACA number?

Healthcare.go v (ACA, the so-called "Affordable" Care act, also known as "ObamaCare) - 800-318-2596 (TTY: 1-855-889-4325)

Is the Health Insurance Marketplace a scam?

Some of the robocalls claim be about health insurance and the Health Insurance Marketplace, but the calls were a scam. The callers were fishing (called phishing) for personal information. The legitimate Healthcare Marketplace doesn’t make cold calls, (they only return calls with established clients) and they never ask for personal information. If you get a call like this, hang up.

Is it illegal to call someone on a recorded phone?

If you get a recorded sales call, but you didn’t give the caller written permission to call you, the call is illegal. Don’t press 1 to speak to the operator or get your name taken off the list, and don’t give any personal information. If you respond, you’ll probably get more calls. If you want information about health insurance in your state, visit call the insurance companies (numbers below) directly or go to www.HealthCare.gov. If you get a call like this, please report it to the FTC

Is eHealth a legitimate insurance company?

As far as we can see, from our own personal experiences, eHealth makes your phone number to just about anyone. A few of the callers are legitimate insurance companies.

What does Medicare mail?

1. Medicare mail you get from insurance companies. There are many insurance companies out there that sell Medicare-related insurance policies. You can read more about them on our blog, but as a quick primer, here’s what you need to know. Original Medicare only pays for about 80% of your medical bills.

When will Medicare cards be mailed?

New Medicare card (cards are being mailed April 2018-April 2019) All people with Medicare are getting new Medicare cards. These new cards have a new Medicare Number that's unique to each person with Medicare, instead of their Social Security Number.

What is the Medicare handbook?

The "Medicare & You" handbook is mailed to all Medicare households each fall. It includes a summary of Medicare benefits, rights, and protections; lists of available health and drug plans; and answers to frequently asked questions about Medicare.

What is Medicare Advantage?

Medicare Advantage is the alternative to Original Medicare. This is run by private insurance companies – not the government – and they will likely send you mail to entice you to buy their policy.

What is the difference between Medicare Advantage and Original Medicare?

Insurance companies – regulated by the government – sell these supplements, and they might send you mail about them. Medicare Advantage is the alternative to Original Medicare.

How often do you get your MSN?

Medicare Summary Notice (MSN) (You’ll get your MSN every 3 months if you get any services or medical supplies during that 3-month period) This is not a bill. It’s a notice that people with Original Medicare get in the mail every 3 months for their Medicare Part A and Part B-covered services.

When do you get a 1095-B from Medicare?

If you have Part A, you may get IRS Form 1095-B from Medicare in the early part of the year. If you don't get Form 1095-B, don't worry. Not everyone will get this form from Medicare, and you don't need to have it to file your taxes. LIS Choosers Notice (Mailed in November)

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