Medicare Blog

what is a subscriber communication number medicare

by Vaughn Cassin IV Published 2 years ago Updated 1 year ago
image

What is the official Medicare phone number?

1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, and help is available in both English and Spanish as well as for the hearing impaired (the TTY Medicare toll-free line is 1-877-486-2048).

What is a Medicare claim number and what does it mean?

On a Medicare card received before 2015, your Medicare Claim Number consisted of your Social Security number followed by a code of letters and sometimes numbers that have a specific meaning. In more recent years, a randomly-generated combination of letters and numbers replaced this Medicare Claim number.

How do I make a call to Medicare?

You can make your call to Medicare by dialing 1-800-633-4227 (1-800-MEDICARE) which is their national helpline. The TTY number is 1-877-486-2048. Before you make your call, you should jot down your questions and have your Medicare identification number at hand.

What is the TTY number for Medicare customer service?

The TTY number is 1-877-486-2048. Before you make your call, you should jot down your questions and have your Medicare identification number at hand. Your call is mechanically answered, and the speaker gives you the menu of options.

image

What is my Medicare subscriber number?

Your Medicare group number should be on your insurance card for your Medicare Advantage, Medicare Supplement or Part D plan. If you only have Original Medicare, you don't have a group number, but your 11-digit Medicare number is on your red, white and blue Medicare card.

Is Subscriber ID the same as Medicare number?

An insurance subscriber ID is not a Medicare Claim Number or a Medicare Beneficiary Identification Number.

What is Medicare subscriber ID?

Your Medicare number, also known as the Medicare Beneficiary Identifier (MBI), contains eleven random letters and numbers. It shows on the red, white, and blue Medicare card. You can also find it on paperwork you receive from the Social Security Administration. Otherwise, contact your local Medicare or SSA office.

What is an ICN number and when is it needed?

What is an ICN number and when is it needed? It is a 15-digit number that uniquely identifies one payment of one claim (NC Medicaid). This number is required when performing a “void” or “replacement” of an original paid claim.

What is a subscriber number?

Subscriber Number means the Telephone Number (or Telephone Numbers) which any Communications Provider's Public Electronic Communications Network recognises as relating to a particular Subscriber of that Communications Provider; Sample 1. Sample 2.

What do Medicare ID numbers look like?

On a Medicare card, an MBI will appear similar to this: 1EG4-TE5-MK73. The second, fifth, eighth, and ninth characters are always letters while the first, fourth, seventh, tenth, and eleventh characters are always numbers. You can visit cms.gov for more information on the format of an MBI.

Is the BNC number the same as the Medicare number?

The BNC is an encrypted 13-character alphanumeric code that is used to identify documents from the Social Security Administration. The BNC is used instead of Social Security numbers or Medicare numbers as a security measure to prevent identity theft.

What is the 11 digit Medicare number?

A complete Medicare number requires 11 digits in total. This includes your 10-digit Medicare number on your card followed by the unique reference number that appears next to your name. Please take extra care when entering you Medicare Number, it is extremely important to ensure it is 100% correct.

How do I find my Medicare beneficiary Identification code?

This number is located on your Medicare card. It is also on most of the documentation you receive from Medicare or the Social Security Administration. Alternatively, you can also visit your local Social Security Administration office or call Social Security to get your number.

Where does the ICN number go on a claim?

When requesting an adjustment to a paid claim, enter an “A” followed by the 13-character internal control number (ICN) assigned to the paid claim. This ICN appears on the remittance advice on which the original claim was paid.

What does ICN stand for on EOB?

The internal control number or “ICN” is the number assigned by the insurance company that identifies the claim.

How do I submit a Medicare claim electronically?

How to Submit Claims: Claims may be electronically submitted to a Medicare Administrative Contractor (MAC) from a provider using a computer with software that meets electronic filing requirements as established by the HIPAA claim standard and by meeting CMS requirements contained in the provider enrollment & ...

What is the Medicare phone number?

Medicare provides beneficiaries with an easy-to-remember 800 number: 1-800-MEDICARE. (That’s 1-800-633-4227.)

When can I call Medicare for help?

The toll-free phone line is staffed 24 hours a day, seven days a week. Before you dial though, remember that almost all Medicare-related questions...

When should I call 1-800-MEDICARE?

Beneficiaries can call the toll-free Medicare number to: ask whether certain services are covered, get detailed information about Medicare health a...

How else can I contact Medicare?

You can mail your questions or hard copies of documents to: Medicare Contact Center Operations PO Box 1270 Lawrence, KS 66044 Or fax Medicare at 1-...

What information can I find at Medicare.gov?

Medicare.gov contains a treasure trove of contact information and details about Medicare coverage. For contact information, visit the contact page...

Where else can I get Medicare advice?

State Health Insurance Assistance Programs (SHIPs) are free volunteer-based Medicare counseling services available in each state. These programs pr...

When should I call Social Security instead of 1-800-MEDICARE?

Although Social Security and Medicare are linked in many ways, the Social Security Administrations manages enrollment and eligibility for Medicare...

When should I not call 1-800-MEDICARE?

Do not call 1-800-MEDICARE if you have specific questions about your Medicare Advantage (Part C) or Part D plan. Because these policies are adminis...

What is the number to call Medicare?

1-800-MEDICARE (1-800-633-4227) is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. You may call 24 hours a day, 7 days per week, ...

What to call Medicare before calling?

Before you call the Medicare phone number. Before calling 1-800-MEDICARE, have your Medicare card ready in case the representative needs to know your Medicare number. If you are calling with a question about a claim or a bill, have the bill or the Explanation of Benefits (EOB) handy for reference.

How much is Medicare Part A deductible?

The Medicare Part A deductible is $1,364 per benefit period in 2019. The deductible for Medicare Part B is $185 per year for 2019. Deductibles for Medicare Advantage and Medicare Part D plans will vary from one plan to the next and can change every year.

How to contact Medicare for lost card?

1-800-MEDICARE and press “ 0 ”. or say “ Help me with something else ”. or press “ 6 ”. or say “ Agent ”. Replacing a lost Medicare card. 1-800-772-1213. Medicare questions for the hearing impaired. 1-877-486-2048. Social Security.

How to check Medicare claim status?

While you can always call Medicare to check on a Medicare claim status, you can also do so by visiting MyMedicare.gov. You will need to set up an account for the website, which will allow you to access certain information about your Medicare coverage: 1 You can check the status of any Medicare Part A or Part B claim, usually within 24 hours after the claim is processed. 2 You can check your Medicare Summary Notice (MSN), which shows all of your Medicare coverage and billing activity for the previous three months. 3 You can download and save your Medicare Part A and Part B claims information.

What is Medicare Part A and Part B?

Medicare Part A and Part B (also call Original Medicare) cover a wide range of services, so it’s understandable why so many beneficiaries call 1-800-MEDICARE with questions about whether or not a particular service or health care product will be covered by Original Medicare.

What happens if you call Medicare about a denied claim?

If you say “yes,” you will be routed to a representative who will help you with your claim.

What is the Medicare phone number?

Phone number for general questions. If you have questions and require assistance from a licensed medicare professional, please call and speak with one of our healthcare professionals at 1-800-810-1437 TTY 711.

How to contact Medicare for questions?

If you have questions and require assistance from a licensed medicare professional, please call and speak with one of our healthcare professionals at 1-800-810-1437 TTY 711 . Compare Personalized Plans from Top Providers EXPLORE MEDICARE ADVANTAGE.

What information is on my Medicare card?

There is additional important information located on your Medicare card for you and your doctor. This includes your name and sex. Additionally, it states whether you have Medicare Part A (inpatient hospital) and Medicare Part B (outpatient medical), and lists the dates that Part A and B first started.

How long does it take for Medicare to arrive in the mail?

After your replacement request, the card typically arrives in the mail in about 30 days, at no cost to the beneficiary. Social Security will mail your Medicare card to the address they have on file for you, so it is important to keep your information with them up to date.

What happens if you lose your Medicare card?

If you lose your Medicare card with your number on it, you can request that the Social Security Administration replace your card at no charge. The Medicare Beneficiary Identifier is for claims, billing and identification purposes.

What do the codes after my Social Security number mean?

After the Social Security number, there is a letter and sometimes a number. These codes all have different meanings.

What is a B1 on Medicare?

There are several variations to the B code: B1 is for a husband of a primary beneficiary at age 62 or over. B2 is for a young wife with a child in her care,

Can I use my Social Security number on my Medicare card?

Removing Social Security numbers from Medicare cards further protects the identities of Medicare beneficiaries. The replacement number is called the Medicare Beneficiary Identifier, or MBI number. Moreover, if you still have a Medicare card with your Social Security number on it, you can still use it. Nonetheless, getting a new Medicare card is ...

Why Medicare uses a claim number

Medicare once used a beneficiary’s Social Security number to file claims. But the Medicare program loses billions of dollars to fraud every year, and using a person’s Social Security number makes it easier for people who commit fraud to steal identities and abuse Medicare benefits.

How your Medicare claim number is used

Medicare beneficiaries generally do not have to file claims on their own. When you receive care, your health care provider will take your Medicare card and use the claim number on the front of your card to file a claim on your behalf. According to Medicare rules, health care providers have one year from the date of service to file a claim.

How to replace your Medicare card

Call 1-800-MEDICARE (1-800-633-4227) and follow the automated prompts for reporting and replacing a lost or stolen card. You may also print a temporary copy of your card through your MyMedicare.gov account.

What is the number for Medicare?

The TTY number is 1-877-486-2048. Before you make your call, you should jot down your questions and have your Medicare identification number at hand. Your call is mechanically answered, and the speaker gives you the menu of options.

How to speak to a Medicare agent?

In order to speak to an agent, you must say the word “agent”, or press the zero key. You may have to wait for one to five minutes before an agent comes on the line. Do not hang up until someone answers. The customer service menu for the Medicare helpline is below.

What is the number to call for Social Security?

For people who have hearing or speech impairments the number to call is 1-877-468-2048, also listed as the TTY number. You can speak to a representative at the Social Security Administration to make an appointment with an agent at your local Social Security office by phoning their official toll-free number 1-800-772-1213.

What to do if you suspect fraud on Medicare?

If you suspect fraudulent use of your Medicare insurance benefits because of identity theft, you should contact someone right away. In instances where you suspect that a health care provider has made a billing error, or if you have not received the services you have been billed for, you may have to call Medicare.

What to ask before calling a medical provider?

Before calling, you should call the provider and ask about the charge that you do not agree on. It could simply be an oversight that can be fixed by them. You may also prefer to speak with an agent if you have specific billing questions, questions about claims, or expenses. You may also need to discuss medical records.

Can the SSA call you to tell them your information?

Neither CMS, nor the SSA will ever call and ask you to tell them your personal information. These agencies know your identification numbers and will only ask you to confirm them. If someone calls you and says they need your information, hang up and call the agency directly using their official phone numbers.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9