Medicare Blog

what is the phone number for anthem bcbs medicare crossover claims department?

by Rebekah Nienow Published 2 years ago Updated 1 year ago

By Phone: Call the number on the back of the member's ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.

Where can I find the provider manual for Anthem Blue Cross?

P.O. Box 60007. Los Angeles, CA 90060-0007. For a full list of contact information, please refer to the provider manual: View the Medi-Cal and MRMIP provider manual. View the Anthem Blue Cross Cal MediConnect Plan (Medicare-Medicaid Plan) provider manual.

What happens if my Anthem Blue Cross claim is rejected?

If there is a full or partial claim rejection or the payment is not the amount expected, submit a claims appeal. The appeal must be received by Anthem Blue Cross (Anthem) within 365 days from the date on the notice of the letter advising of the action.

What is the phone number for Anthem Health Insurance?

800-676-2583 (Anthem Medicare Group Business) 866-408-6131 (Anthem Indiana Medicaid/Hossler health wise) 855-661-2028 (Anthem Kentucky Medicaid) 866-594-0521 (Blue Card Provider Phone Number) 855-854-1438 (Exchange Kentucky/Indiana) 800-456-3967 (FEP) 800-345-4344 (Healthy Indiana Plan - HIP) Louisiana. 800-495-2583.

What is the phone number for Blue Cross health insurance?

800-972-808 (IVR-Claims/Eligiblity) 877-860-2837 (Blue Cross Community Health Plans) 877-723-7702 (Blue Cross Community MMAI) 877-774-8592 (Blue Cross Medicare Advantage) 800-676-2583 (Eligiblity - Out of State BCBS) 800-972-8382 (Eligibility - FEP) Indiana: 888-802-2160 855-251-8827 (Health Maintenance Organization)

How do I contact Anthem Blue Cross California?

Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786.

Are Anthem and Blue Cross the same?

Blue Cross Blue Shield is a subsidiary of Anthem, but the two entities each sell health insurance in different areas of the country, and each company provides Medicare health benefits and prescription drug coverage to beneficiaries in those areas.

Where is Anthem Blue Cross headquarters located?

Indianapolis, INAnthem / HeadquartersIndianapolis, colloquially known as Indy, is the state capital and most-populous city of the U.S. state of Indiana and the seat of Marion County. According to the United States Census Bureau, the consolidated population of Indianapolis and Marion County in 2020 was 977,203. Wikipedia

Did Anthem and BCBS merge?

Blue Cross of California creates the for-profit WellPoint Health Networks to operate its managed care business. Anthem merges with Blue Cross and Blue Shield of Kentucky. This was the first cross-state merger of two strong Blue plans. Anthem merges with Community Mutual, a Blue Cross and Blue Shield plan in Ohio.

Who owns Anthem Blue Cross?

The company operates as Anthem Blue Cross in California, where it has about 800,000 customers and is the largest health insurer. It operates as Empire BlueCross BlueShield in New York State and as Anthem Blue Cross and Blue Shield in 10 states....Anthem (company)TypePublicWebsitewww.antheminc.comFootnotes / references13 more rows

Is Anthem Blue Cross or Blue Shield?

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.

What is the phone number for Blue Cross Blue Shield customer service?

(888) 630-2583Blue Cross Blue Shield Association / Customer service

What is the claims address for Anthem?

Professional Claims Submission AddressesCONNECTICUT Anthem BC BS of Connecticut P.O. Box 533 North Haven, CT 06473DELAWARE HighMark P.O. Box 8831 Wilmington, DE 19899FLORIDA BC & BS of Florida P.O. Box 1798 Jacksonville, FL 32231-0014GEORGIA Anthem Blue Cross and Blue Shield P.O. Box 105187 Atlanta, GA 3034817 more rows

What is the customer service number for Blue Shield?

(800) 393-6130Blue Shield of California / Customer service

Why is Anthem changing its name?

Why the change? The upcoming name change reflects the company's strategy to elevate the importance of whole health and to advance health beyond healthcare for our customers, their families, and our communities.

Contact Us

Live Chat: Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat.

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The resources on this page are specific to your state. Choose your state below so that we can provide you with the most relevant information.

Customer Care Centers

For after-hours support, including member eligibility verification and after-hours requests for interpreter services, call the 24/7 NurseLine:

Receive email from Anthem Blue Cross (Anthem)

Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.

Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Anthem self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. You can also live chat with an Anthem associate from within the Availity secure site.

Interested in becoming a provider in the Anthem network?

We look forward to working with you to provide quality services to our members.

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