Medicare Blog

what might trigger a medicare post-payment audit

by Prof. Gonzalo Fisher III Published 2 years ago Updated 1 year ago
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The fact is that there is some item you have claimed as a Medicare provider or the amount of claims Medicare has paid in a certain category that has caused you or your practice to be audited. Having too many claims for level five CPT codes might, for example, cause you to be audited.

What Triggers a Post-Payment Audit? The most common trigger for a post-payment audit is provider profiling and data mining to identify aberrant billing practices and outliers. In addition, post-payment audits can also be triggered by complaints made by patients or employees about the practice.

Full Answer

What triggers Medicare to audit Pts?

As you know, Medicare policy is a web of super-confusing rules and regulations. But for PTs, the majority of audits result from one of the following triggers: Excessive (i.e., above the norm) use of the KX modifier, which signals an automatic exception to the therapy cap on the basis of medical necessity

Can too many CPT claims cause a Medicare audit?

The fact is that there is some item you have claimed as a Medicare provider or the amount of claims Medicare has paid in a certain category that has caused you or your practice to be audited. Having too many claims for level five CPT codes might, for example, cause you to be audited.

Can I avoid a Medicare audit?

Furthermore, if the audit uncovers any actions deemed fraudulent, your Medicare Administrative Contractor (MAC) will refer your case to the appropriate agency for further investigation. While you might not be able to avoid an audit, you can make sure you’re totally prepared to face one.

What do auditors ask for in a Medicare audit letter?

In addition to medical records, auditors often ask for invoices and purchase orders for the drugs and medical supplies dispensed to patients for which Medicare reimbursed you. Include a copy of the complete record and not just those from the dates of service requested in the audit letter.

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What might trigger a Medicare post payment audit quizlet?

What might trigger a Medicare postpayment audit? Information on the claim form will not include the patient's diagnosis. If the claim cannot be read, it cannot be processed. Why is it important to follow optical character recognition rules when completing a claim form?

What is the purpose of the insurance claim utilization review process AES?

What is the purpose of the insurance claim utilization review process? What does an insurance claim do? It allows physicians and insurance carriers to communicate. Which of the following types of insurance plans is most likely to use capitation as its reimbursement method?

What is a whistle blower AES quizlet?

What is a whistle-blower? -Someone within an organization who commits fraud or abuse. -Someone within an organization who reports fraud to a third party.

Which of the following best describes an insurance carriers allowed Chargers?

Which of the following best describes an insurance carrier's allowed charges? Fees an insurance carrier is willing to pay for a particular service. In discounted fee-for-service reimbursement, a participating provider can bill patients belonging to the network for the amount over the insurance contribution.

How long does utilization review take?

five working daysUtilization review has five working days to approve, modify, or deny the treatment. If a utilization review decision is not made within five working days, it is invalid. The injured worker must complete the approved treatment by a specified date listed on the approval or modification decision.

What is claims utilization?

Utilization review (UR) is the process used by employers or claims administrators to review treatment to determine if it is medically necessary. All employers or their workers' compensation claims administrators are required by law to have a UR program.

What type of violation is billing for a service that was never provided?

Examples of false claims include billing for services not provided, billing for the same service more than once or making false statements to obtain payment for services. Violations under the federal False Claims Act can result in significant fines and penalties.

What is an insurance carrier AES?

What is an insurance carrier? A company that provides insurance plans.

What is determining who is the best person in the facility to handle each telephone call?

Medical Skills and ServicesQuestionAnswerWhat is the process of evaluating a situation and prioritizing treatment called?TriageWhat is determining who is the best person in the facility to handle each telephone call?Screen33 more rows

What is the birthday rule?

Birthday Rule: This is a method used to determine when a plan is primary or secondary for a dependent child when covered by both parents' benefit plan. The parent whose birthday (month and day only) falls first in a calendar year is the parent with the primary coverage for the dependent.

What may be sent when a carrier rejects a claim because preauthorization was not obtained?

An appeal is sent when a carrier rejects a claim because preauthorization was not obtained.

Is sent from the insurer to the patient to explain why charges were covered or denied?

Explanation of benefits - An Explanation of Benefits (EOB) is a statement sent by an insurance carrier to the covered individuals explaining what medical treatments and/or services were paid for on their behalf. determine and understand why the claim was denied.

What happens if an insurance company fails to pay the overpayment?

If the provider fails to re-pay the amount alleged to be due, then the insurer will often use the self-help remedy of offsetting the amounts due from the provider’s current claim submissions.

What happens if insurance pays attention to a patient without documentation?

Insurance payers often pay particular attention to prolonged care to the patient without documenting functional improvement or the need for the particular services. Failure to properly document the medically necessary services properly often leads to overpayment determinations. Time Based Codes.

What happens if you use the wrong code?

Using the wrong code will cause an overpayment determination and in some cases it will lead to a fraud claim, when the payer believes it was intentionally done. Up-coding.

What is the role of health insurance payers?

Health insurance payers monitor the billing, coding and documentation practices of health care providers in order to prevent fraud and abuse within the health payment system. A common process that insurers utilize is the post-payment audit or retroactive review of claims.

Why are providers encouraged to proactively educate staff and licensed personnel?

Providers are encouraged to proactively education and train staff and licensed personnel in order to avoid issues that commonly trigger audits. Taking proactive compliance steps can help providers protect their reimbursement.

When should evaluation and management services be reported?

An evaluation and management service must only be reported when the service is medically necessary. When providers routinely use the evaluation and management codes, payers will audit the practice to determine whether the exams are necessary. Delegation of Services to Unlicensed Personnel.

What should physicians invest in?

Physicians and other licensed practitioners should invest time and financial resources in billing, coding and documentation compliance. Learning the appropriate use of codes, documentation requirements and other payer policy nuances may help to avoid the audit or lessen the risk of an overpayment determination if the provider undergoes an audit. ...

What does a Recovery Audit Contractor (RAC) do?

RAC's review claims on a post-payment basis. The RAC's detect and correct past improper payments so that CMS and Carriers, FIs, and MACs can implement actions that will prevent future improper payments.

What Topics do RAC's Review?

Stay in the know on proposed and approved topics that RAC's are able to review. These topics will be updated monthly on the RAC reviews topic page and include:

Can you alter a medical record after an audit?

Never alter the medical records after a notice of an audit. However, if there are consults, orders, test reports, prescriptions, etc., that have not been filed into the chart, yet, have these filed into it, as you normally would, so that the record is complete.

Is a summary a substitute for medical records?

The summary is not a substitute for the medical records, but will assist an auditor that may not be experienced in a particular specialty or practice area. Make sure that any such summaries are clearly marked as summaries with the current date they are actually prepared. Label it accurately.

Should Medicare contractor be taken seriously?

All correspondence from Medicare, or the Medicare contractor, should be taken seriously. Avoid the temptation to consider the request from Medicare, or the Medicare contractor, just another medical records request. Avoid the temptation to delegate this as a routine matter to an administrative employee.

Is Medicare a routine audit?

Although you may speak of a "routine" Medicare audit, there is really no such creature. This is like saying you have a "routine IRS audit." The fact is that there is some item you have claimed as a Medicare provider or the amount of claims Medicare has paid in a certain category that has caused you or your practice to be audited.

Do auditors ask for medical records?

In addition to medical records, auditors often ask for invoices and purchase orders for the drugs and medical supplies dispensed to patients for which Medicare reimbursed you. Include a copy of the complete record and not just those from the dates of service requested in the audit letter.

Who performs prepayment audits?

The Centers for Medicare and Medicaid Services may employ Zone Program Integrity Contractors to investigate potential cases of abuse, fraud or waste. ZPICS may use sophisticated data mining algorithms and other methods to discover billing abnormalities that may be evidence of fraudulent business practices.

What factors might trigger an audit?

Examples of factors that may trigger a Medicare prepayment audit and/or a denial of prepayment claims include:

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