Medicare Blog

what to do if lost medicare card

by Kelvin Friesen Published 2 years ago Updated 1 year ago
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  • Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. ...
  • If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213. ...
  • You can go to your nearest Social Security office and request a new card in person.
  • Anyone who works for the railroad can request a replacement card through the Railroad Retirement Board (RRB) by calling 1-877-772-5772. ...
  • If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. ...

Full Answer

How do I replace a lost or missing Medicare card?

Mar 30, 2021 · If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare …

Why have I not received my Medicare card?

Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security. If you can’t or prefer not to use the online service: Call us at 1-800-772-1213 ( TTY 1-800-325-0778), Monday through Friday, from 7 a.m. to 7 p.m.; or.

How do you report a stolen Medicare card?

Short answer You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800- MEDICARE (633-4227).

How to replace a lost or stolen Medicaid card?

Apr 20, 2019 · The good news is unlike with the old cards, if you lose your new Medicare ID card, you can print a new card on your home printer, just as you can with many auto insurance cards. To do so, you'll need to sign up for a free online account at Medicare.gov—something you should have done as soon as you received your new Medicare card. This not only provides access to …

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How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

Getting a New Medicare Card for Original Medicare

Beneficiaries with Original Medicare can request a new card in a few places. First, they can sign into MyMedicare.gov, where they will be able to find and print a copy of their Original Medicare card. They can also go to the Social Security Administration’s website, SSA.gov, and sign into their my Social Security account.

Replacing Your Medicare Advantage, Part D, or Med Supp Card

If a beneficiary receives Medicare benefits through a private company, like a Medicare Advantage, Medicare Part D, or Medicare Supplement insurance carrier, they will need to call their carrier’s customer service hotline or visit their website.

What to Do If Your Medicare Card is Lost or Stolen

If a beneficiary’s card is lost or stolen, they will want to report that the card was lost or stolen and get a new card. They will also need to watch out for Medicare fraud.

Store a Copy in a Safe Place

Finally, it’s a good idea for a beneficiary to make a copy of their Medicare card, or record any important Medicare numbers or identifiers, so that they still have them should they lose or damage the card.

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How to Get a Replacement Medicare Card

If your Medicare card is lost, stolen or damaged, you can get a replacement card from Social Security and the Railroad Retirement Board, or by calling Medicare or logging into your My Social Security online account.

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How to replace Medicare card?

There are several ways to replace a lost Medicare card. People with Original Medicare may request a new card by calling Medicare on 800-633-4227. Individuals may also request a replacement card online through the Social Security website. They will need to sign in to their Social Security account to request the card.

What is Medicare card?

A Medicare card is a person’s unique identifier for healthcare services. The document informs healthcare providers that the individual has health insurance and that Medicare will fund eligible medical services. The Medicare card shows whether a person has Medicare Part A, Part B, or both.

What is Medicare Advantage?

Medicare Advantage is a privately administered, bundled plan that some people choose instead of Original Medicare. Individuals with Medicare Advantage who need a replacement card should contact their plan provider. They can follow the instructions from the insurance provider’s customer service line or website to request a replacement card.

Can you laminate a Medicare card?

Medicare cards are made from paper, which means that they may fray or fade over time. To protect the card and keep the information readable, some people may want to laminate it. However, the Social Security Administration cautions against laminating the card, as this may interfere with its security features.

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