Medicare Blog

what to do when you don'thave your medicare card

by Amaya Sawayn Published 2 years ago Updated 1 year ago
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If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Full Answer

What do I do if I Lost my Medicare card?

If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800- MEDICARE (633-4227). You can also order or print a replacement card by logging into your mymedicare.gov account.

How do I get a copy of my Medicare card?

To get your Medicare card or number: Sign in to your MyMedicare.gov account. If you don’t have an account yet, visit MyMedicare.gov to create one. You can sign in to see your Medicare Number or print an official copy of your card. Call 1-800-MEDICARE (1-800-633-4227).

How do I get a replacement Medicare Advantage Card?

You can also order or print a replacement card by logging into your mymedicare.gov account. If you get Medicare health or drug benefits from a Medicare Advantage Plan, such as an HMO, PPO, or PDP, call your plan to get your card replaced.

What do I do if someone else is using my Medicare number?

My name changed — Your Medicare card shows the name you have on file with Social Security. Get details from Social Security if you legally changed your name. If you think that someone else is using your Medicare Number, call us at 1-800-MEDICARE (1-800-633-4227).

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What happens if I don't have Medicare card?

If you don't get your card, you can ask for a new one by: using your Medicare online account through myGov. the Express Plus Medicare mobile app. calling the Medicare program.

How do I get a new Medicare number without my card?

You can also call 1-800-MEDICARE (1-800-633-4227), TTY users can call 1-877-486-2048, to get your Medicare card or number.

How do I get my Medicare number before my card arrives?

You can sign in to see your Medicare Number or print an official copy of your card. Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. There might be a problem that needs to be corrected, like updating your mailing address.

How do I find my Medicare ID number?

Members can check their Medicare ID number by signing into myMedicare.gov. If a member doesn't have a myMedicare.gov account yet, they can 'create an account' and follow the instructions. For questions, members can call 1-800-MEDICARE (800-633-4227 TTY 877-486-2048).

Can I print my new Medicare card online?

To print your Medicare card, you actually need to log in to a completely different online account at www.medicare.gov. Once logged in, you'll see a section titled “What do you want to do?”. Click on “Print my Medicare card”. The next page will prompt you to re-enter your online password.

How do I get my Medicare details online?

If you already have a Medicare online account, sign in through myGov. If you don't have a myGov account or a Medicare online account, you'll need to set them up. You can use your Medicare online account to manage details and claims, view statements and get letters online.

Can I find my Medicare number online?

You can access your Medicare Number very easily via your My Social Security online account at www.ssa.gov or www.socialsecurity.gov. If you haven't created an account yet, please do this first.

Does Medicare automatically send you a card?

You should automatically receive your Medicare card three months before your 65th birthday. You will automatically be enrolled in Medicare after 24 months and should receive your Medicare card in the 25th month.

Is Medicare number same as Social Security number?

Your card has a Medicare Number that's unique to you — it's not your Social Security Number. This helps protect your identity. The card shows: You have Medicare Part A (listed as HOSPITAL), Part B (listed as MEDICAL), or both.

How do I find someone's Medicare ID?

Medicare Beneficiary Identifier (MBI) Lookup ToolOnce logged into eServices, click on the MBI LOOKUP tab located in the header of the portal.Complete the required* fields: Beneficiary's Last Name. First Name. Date of Birth. ... To meet our CAPTCHA requirements, you must select the I'M NOT A ROBOT checkbox.Click SUBMIT INQUIRY.

How to get a replacement Medicare card?

then don’t worry – you can replace it relatively easily. If enrolled in Medicare, just follow one of these steps to request a replacement card: 1 Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. 2 If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213. Just keep in mind that you’ll have to call during the week from Monday to Friday and between 7:00 AM and 7:00 PM. 3 You can go to your nearest Social Security office and request a new card in person. 4 Anyone who works for the railroad can request a replacement card through the Railroad Retirement Board (RRB) by calling 1-877-772-5772. They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. 5 If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

How long does it take for a replacement Medicare card to arrive?

Once you’ve requested a replacement Medicare card, you can expect it to arrive via mail within 30 days. If you have scheduled a medical appointment or need to fill a prescription before then which will require proof of Medicare, then you can request a letter from either Social Security or the RRB that can be used as temporary proof of your Medicare coverage.

Why is Medicare card important?

This card is incredibly important because it proves that you have Medicare insurance. The card shows what type of Medicare you have and when your coverage began. Whenever you visit a doctor, hospital or other medical services, you’ll need to show your Medicare card.

How to get a replacement Social Security card?

Go online to the Social Security website. Here you can submit a request for a replacement card via your online Social Security account. If you don’t have an online account, you can simply create one. If you prefer to order a replacement card on the phone, then you can contact the Social Security Administration by calling 1-800-772-1213.

What time does Medicare Advantage come on?

They are available during the week from Monday to Friday, from 9:00 AM to 3:30 PM. If enrolled in a Medicare plan, such as Medicare Advantage, Medicare Supplement Plan or Medigap, you have a separate membership card. If you lose or damage this card, or if someone steals it, then contact the plan directly instead of Social Security or the RRB.

Where to keep a medical card if you don't want to go to the doctor?

If you don’t want to carry the card with you when you’re not going to the doctor, you should keep it in a safe place at home, such as a locked desk drawer or a fireproof safe. Be sure to put it back in the same place every time once you’re done using it.

What happens if you lose your Medicare number?

If it is lost or stolen and gets into the wrong hands, you could be the victim of identity theft. Your personal information could be used fraudulently to obtain medical care or submit billing to Medicare in your name. Today, your Medicare number is no longer your SSN.

What is included in my Medicare card?

Besides your full name, your Medicare card includes your Medicare number as well as important information about the health insurance coverage to which you are entitled. This includes: 2. Medicare number —This is one of the most important pieces of information on your Medicare card. It’s what the billing department will use when it submits ...

What is a red white and blue Medicare card?

It acts as proof that you have Medicare health insurance, and it provides the starting date (s) of your coverage.

How long does it take to get a replacement Medicare card?

According to the Health and Human Services Department, it can take about 30 days for your replacement card to arrive in the mail.

What is Part A in Medicare?

Part A —If you have Part A, labeled HOSPITAL, you are entitled to care in a hospital or skilled nursing facility, hospice care and home healthcare. The date your coverage begins is also included. 4. Part B —If you have Part B, labeled MEDICAL, you are entitled to medical care and preventive services.

Do you need a separate ID card for Medicare?

If you are enrolled in a Medicare Advantage (MA) Plan, you will receive a separate ID card. If your plan covers prescription drugs, your MA card will include that information too. You should use your MA card as your primary Medicare card, but you should still keep your Medicare card in a safe place.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

How to get a replacement Medicare card?

Go to Sign In or Create an Account. Once you are logged in to your account, select the "Replacement Documents" tab. Then select “Mail my replacement Medicare card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security so be sure to make sure your mailing address is correct before completing ...

What happens if my Medicare card is stolen?

If your Medicare card was lost, stolen, or destroyed, you can request a replacement with your personal my Social Security account. If you don’t already have an account, you can create one online. Go to Sign In or Create an Account.

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