Medicare Blog

who do i call at medicare to get new equipment

by Maiya Ebert Published 2 years ago Updated 1 year ago
image

It is most cost-effective to use a Medicare-approved supplier who takes assignment. To find out if Medicare covers the equipment or supplies you need, or to find DME suppliers in your area, call 1-800- MEDICARE or visit www.medicare.gov.

1-800-633-4227

Full Answer

Does Medicare replace worn out medical equipment?

If your equipment is worn out, Medicare will only replace it if you have had the item in your possession for its whole lifetime. An item’s lifetime depends on the type of equipment but, in the context of getting a replacement, it is never less than five years from the date that you began using the equipment.

How do I contact the Medicare office?

For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account , or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How can I get help with Medicare?

You can send us a general enquiry about Medicare. You can call us for help. You can't enquire for a person over 14 years of age unless you have their consent. We can also help if you don't speak English or you're deaf, have hearing loss or speech disability. Read more about extra help when calling us.

How do I find a Medicare-approved supplier?

It is most cost-effective to use a Medicare-approved supplier who takes assignment. To find out if Medicare covers the equipment or supplies you need, or to find DME suppliers in your area, call 1-800- MEDICARE or visit www.medicare.gov.

image

What is the phone number to contact Medicare?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

How do I contact my local Medicare office?

1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

Does Medicare pay for personal items?

With only a few exceptions, Medicare doesn't cover disposable items. To qualify for Medicare coverage, the equipment or supplies must be: Medically necessary for you — not just convenient. Prescribed by a doctor, a nurse practitioner or another primary care professional.

Will Medicare pay for a walker and wheelchair at the same time?

A: Yes. Medicare Part B covers a portion of the cost for medically-necessary wheelchairs, walkers and other in-home medical equipment. (Medicare will not cover power wheelchairs that are only needed for use outside the home.)

How do I contact Medicare with questions?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How do I ring Medicare?

calling Medicare general enquiries on 132 011. visiting a Medicare Service Centre with your proof of identity.

How do I get a product approved by Medicare?

Go to an in-person doctor visit, where your doctor will write an order for the DME. Take the order to a Medicare-approved DME supplier. Depending on the product, ask the supplier if they will deliver it to your home. Find out if Medicare requires prior authorization for your DME.

Does Medicare cover toilet risers?

Medicare generally considers toilet safety equipment such as risers, elevated toilet seats and safety frames to be personal convenience items and does not cover them. Medicare Advantage may offer some coverage if your plan includes supplemental OTC benefits.

Does Medicare Cover mattresses for seniors?

Medicare only covers mattresses if there is medical need. So, they can't cover a mattress just for comfort. Pressure-reducing mattresses, which are used for some conditions, can be covered by Medicare. These devices can be used to relieve pain and provide other benefits.

How often does Medicare pay for a rollator?

Medicare will pay for you to have a new walker with seat every five years.

What qualifies for a wheelchair diagnosis?

Which Diagnoses Qualify for Wheelchairs?Multiple Sclerosis (MS)ALS (AKA Lou Gehrig's Disease)Parkinson's Disease.Spinal Cord Injuries.Cerebral Palsy.Muscular Dystrophy.CVA (AKA stroke-related paralysis)Post-Polio Syndrome.More items...

What kind of wheelchair Will Medicare pay for?

Medicare benefits cover manual wheelchairs, power scooters, and power wheelchairs. It's important to verify that your doctor and your medical equipment supplier are both enrolled in Medicare before you get a wheelchair.

How many DMEPOS suppliers have been accredited?

CMS-deemed accreditation organizations have used these quality standards to evaluate the applications of thousands of DMEPOS suppliers during the past three years. More than 50,000 DMEPOS suppliers have already been accredited, which represents over 70 percent of current DMEPOS suppliers who would need to obtain accreditation.

How long does it take for CMS to review accreditation?

CMS is continuing to work to complete the evaluations of those suppliers whose accreditation applications are still under review, which could take as long as 60 days.

Do DMEPOS suppliers lose billing privileges?

As required in the Medicare Prescription Drug, Improvement and Modernization Act of 2003 (MMA), suppliers that are not accredited will lose their billing privileges. However, there are some suppliers who, ...

What is prior authorization in Medicare?

Medicare Prior Authorization. Prior authorization is a requirement that a health care provider obtain approval from Medicare to provide a given service. Prior Authorization is about cost-savings, not care. Under Prior Authorization, benefits are only paid if the medical care has been pre-approved by Medicare.

Do Medicare Advantage plans require prior authorization?

Private, for-profit plans often require Prior Authorization. Medicare Advantage (MA) plans also often require prior authorization to see specialists, get out-of-network care, get non-emergency hospital care, and more.

What is Durable Medical Equipment?

Durable medical equipment (DME) is the technical term for the equipment that can be used multiple times and is provided for a medical reason. These items are intended to help you complete your daily activities, and are medically necessary due to a medical condition or recent procedure.

What Types of DME are Covered?

Durable medical equipment that is prescribed by your doctor is generally covered by Medicare. Keep in mind that Medicare may cover the basic form of equipment rather than an advanced version with extra features. For example, for diabetes, Medicare (Part B) covers insulin pumps as DME

What is the Criteria for DME?

The criteria for getting DME coverage is simple, which is why so many types of equipment are covered. The equipment must be:

How to Get Durable Medical Equipment with Medicare Coverage

If you know that you need medical equipment, how do you go about getting it?

Learn More About Medicare and Durable Medical Equipment

This guide answered most of the questions we commonly receive about Medicare coverage of durable medical equipment. However, you might have questions about your specific situation or be interested in comparing Medicare plans based on your needs. We’re here to help. Contact us today for more information about Medicare and DME.

Phone us

You can call us for help. You can't enquire for a person over 14 years of age unless you have their consent.

Give us your feedback

We want to hear about your experience using our services. We’ll use your feedback to improve our products and services.

How long does Medicare cover worn out equipment?

An item’s lifetime depends on the type of equipment but, in the context of getting a replacement, it is never less than five years from the date that you began using the equipment.

How to find DME suppliers?

To find out if Medicare covers the equipment or supplies you need, or to find DME suppliers in your area, call 1-800-MEDICARE or visit www.medicare.gov.

What does it mean to replace equipment?

Replacing equipment means substituting one item for an identical or nearly identical item. For example, Medicare will pay for you to switch from one manual wheelchair to another, but it will not pay for you to replace a manual wheelchair with an electric wheelchair or a motorized scooter.

Does Medicare pay for DME replacement?

Medicare will pay for repairs up to the cost of replacement. To be eligible for a DME replacement, your primary care provider must write you a new order or prescription that explains your medical need. It is most cost-effective to use a Medicare-approved supplier who takes assignment .

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9