Medicare Blog

who do i call for a problem with medicare part b

by Natalie Hansen III Published 3 years ago Updated 2 years ago
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If you don't sign up for Part B when you are first eligible, you may have to pay a late enrollment penalty. For more information about enrolling in Medicare, look in your copy of the "Medicare & You" handbook, call Social Security at 1-800-772-1213, or visit your local Social Security office

Social Security Administration

The United States Social Security Administration is an independent agency of the U.S. federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors' benefits. To qualify for most of these benefits, most workers pay Social …

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1-800-833-4455

Full Answer

How do I contact the Medicare office?

For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account , or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How do I talk to a real person at Medicare?

For specific billing questions and questions about your claim, medical records, or expenses, log into MyMedicare.gov, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users call 1-877-486-2048.

How can I get help with Medicare Part A and Part B?

How can I get help with my Medicare Part A and Part B premiums? States must help pay some of the Medicare costs for beneficiaries who have limited income and resources. Under these programs, states help pay for Medicare Part A and Part B premiums, deductibles and copayments.

How do I get help with Medicare questions?

You can call 1-800-MEDICARE and speak with a representative to ask questions about Medicare or get help resolving problems with Medicare. We made a test call to this number and was greeted by a polite Medicare representative after being on hold for about 90 seconds.

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How can I talk to someone about my Medicare?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How can Medicare problems be resolved?

Your plan is the best resource to resolve plan related issues. Call 1-800-MEDICARE. Call 1-800-633-4227, TTY users should call 1-877-486-2048. If your concern is related to Original Medicare, or if your plan was unable to resolve your inquiry, contact 1-800-MEDICARE for help.

Who do you call with questions about Medicare?

1-800-633-4227Visit Medicare.gov/about-us/nondiscrimination/accessibility-nondiscrimination.html, or call 1-800-MEDICARE (1-800-633-4227) for more information. TTY users can call 1-877-486-2048. Paid for by the Department of Health & Human Services.

How do I check my Medicare Part B status?

How to Check Medicare Application StatusLogging into one's ​“My Social Security” account via the Social Security website.Visiting a local Social Security office. ... Contact Social Security Administration by calling 1-800-772-1213 (TTY 1-800-325-0778) anytime Monday through Friday, 7 a.m. to 7 p.m.More items...•

What is a Medicare ombudsman?

The Medicare Beneficiary Ombudsman helps you with complaints, grievances, and information requests about Medicare. They make sure information is available to help you: Make health care decisions that are right for you. Understand your Medicare rights and protections. Get your Medicare issues resolved.

How do I fix Medicare premium errors?

If the issue is with the hospital or a medical provider, call them and ask to speak with the person who handles insurance. They can help assist you in correcting the billing issue. Those with Original Medicare (parts A and B) can call 1-800-MEDICARE with any billing issues.

What is the Medicare helpline?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

When should I contact Medicare?

Generally, we advise people to file for Medicare benefits 3 months before age 65. Remember, Medicare benefits can begin no earlier than age 65.

Can you call Medicare anytime?

The Medicare general enquiries line is available 7 days a week, 24 hours a day. Tags: Medicare.

Why was my Medicare Part B Cancelled?

Depending on the type of Medicare plan you are enrolled in, you could potentially lose your benefits for a number of reasons, such as: You no longer have a qualifying disability. You fail to pay your plan premiums. You move outside your plan's coverage area.

How long does it take for Medicare Part B to be approved?

Yes. You automatically get Part A and Part B after you get disability benefits from Social Security or certain disability benefits from the RRB for 24 months. If you're automatically enrolled, you'll get your Medicare card in the mail 3 months before your 65th birthday or your 25th month of disability.

Can I get Medicare Part B for free?

While Medicare Part A – which covers hospital care – is free for most enrollees, Part B – which covers doctor visits, diagnostics, and preventive care – charges participants a premium. Those premiums are a burden for many seniors, but here's how you can pay less for them.

Who should I contact if I have a problem enrolling in Medicare Advantage or Part D?

Most beneficiaries don’t have trouble enrolling in Medicare Advantage or Part D coverage. But enrollment problems can occur if you provided informa...

How do I appeal a denied medical service or prescription drug?

A Medicare Advantage plan may deny – or choose not to cover – the medical services you receive. You have 60 days from receiving a denial letter to...

Who do I contact if my Medicare plan has incorrect information about me?

If your Medicare Advantage or Part D plan has inaccurate information about you (your name, date of birth, or address), you should contact Social Se...

How can I make changes to my Medicare coverage?

You can switch to another Medicare Advantage or Part D plan by calling 1-800-MEDICARE, visiting Medicare.gov, or contacting the new insurer. When y...

How do I cancel my Medicare coverage?

It’s usually not a good idea to cancel your Medicare Advantage or Part D plan without having coverage to replace it. This could cause you to face l...

Who should I contact if I have a problem enrolling in Medicare Advantage or Part D?

For example, problems could occur if you misspelled your name or inverted digits in your Social Security number. You can usually fix those issues by contacting the insurer or a broker (if you used one to sign up).

Who do I contact if my Medicare plan has incorrect information about me?

If your Medicare Advantage or Part D plan has inaccurate information about you (your name, date of birth, or address), you should contact Social Security to update that information. You will also want to reach out to your insurer to make sure they are aware so that you do not miss out an any correspondence while waiting for Social Security to update their information.

How do I cancel my Medicare coverage?

It’s usually not a good idea to cancel your Medicare Advantage or Part D plan without having coverage to replace it. This could cause you to face large out-of-pocket expenses.

How do I appeal a denied medical service or prescription drug?

You have 60 days from receiving a denial letter to appeal the denied services by sending your carrier a letter. Although you don’t have to, it helps to include a statement from your doctor supporting the “medical necessity” of services the plan denied.

How to address Medicare Advantage enrollment issues?

You can usually address many Medicare Advantage or Part D enrollment issues by contacting Social Security or 1-800-MEDICARE. But you would appeal coverage denials directly to your insurer. | Image: Seventyfour / stock.adobe.com

What to do if your Medicare plan is having a problem?

Likewise, if your plan is having a problem with billing or premium payments, you should call Social Security, and also contact your insurer to ask how you can help them update their information. Your insurer may be able to notate your account with the correct information while Medicare processes your updates.

How to switch Medicare Advantage plan?

You can switch to another Medicare Advantage or Part D plan by calling 1-800-MEDICARE, visiting Medicare.gov, or contacting the new insurer. When you change to a new Medicare plan, your old plan will end when the new coverage begins. An agent or broker can also help you change your plan. (If you used a broker, they could also help with filing an appeal if your plan doesn’t cover a service or medication.)

How to contact Medicare by phone?

Call 1-800-MEDICARE (1-800-633-4227) You can call 1-800-MEDICARE and speak with a representative to ask questions about Medicare or get help resolving problems with Medicare. We made a test call to this number and were greeted by a polite Medicare representative after being on hold for about 90 seconds.

How to ask questions on Medicare?

You can ask questions by using the live chat function accessed via a link near the top of the page. Using live chat, you and a Medicare representative converse by typing questions and answers into a pop-up box. I tried this myself and was assisted within 30 seconds by a knowledgeable representative even though it was 6:00 p.m. on a Saturday.

How to get help with Medicare?

You can educate yourself using the Medicare Rights Center website, or get personalized counseling using the helpline available Monday-Friday at 1-800-333-4114.

What is Medicare Rights Center?

The Medicare Rights Center is a non-profit organization dedicated to helping Americans understand their Medicare rights and benefits, navigate the Medicare system, and get quality health care. It does this using the extensive library of information available on its website as well as through a telephone helpline.

What is the difference between Medicare.gov and MyMedicare.gov?

The information available on the MyMedicare.gov website differs from Medicare.gov in that it’s specific to you. You’ll be able to see your Medicare Part A and Part B claims as well as get quality information about your doctors, hospitals, and other healthcare providers.

What is Medicare.gov?

Medicare.gov is the official government website about Medicare. There are lots of private sites devoted to Medicare information and sales—some are very reputable, although some are not. But only the government website has the dot-gov domain name. 5.

What is a helpline counselor?

Helpline counselors offer assistance with Medicare questions like how to decrease your premium costs and with Medicare problems such as appealing payment denials. They can also provide extensive information regarding eligibility and enrollment, even for somewhat complicated situations.

Other Ways To Contact Medicare

Do I have to get Medicare Part B if I’m still working? Deferring Medicare Part B

Status Of Medicare Advantage And Part D

A Medicare Advantage, or Part C, plan is administered by a private health insurance company that contracts with Medicare.

Can Someone Call Medicare For You

You can have someone else call Medicare for you, but you will have to take some steps first. Medicare will not give out your private medical information to anyone who calls unless you first give Medicare permission to do so.

What Medical Supplies And Equipment Does Medicare Part B Cover

Medicare Part B helps pay for durable medical equipment such as oxygen equipment, wheelchairs, and other medically necessary equipment that your doctor prescribes to use in your home. Other items covered by Medicare include:

How To Find Important Information About Medicare

If youre looking to find important information about your Medicare coverage, the Medicare hotline might not always have the answers youre looking for.

Know The Different Enrollment Periods

You can manage your premium costs better if you know when you can enroll in Medicare and when you can change plans. Your Initial Enrollment Period is the best time to sign up for Parts B and D to avoid the late enrollment penalty.

How Do I Enroll For Medicare

Some people are automatically enrolled for Medicare Part A and Part B coverage, while others will need to enroll during the Initial Enrollment Period that takes place over a seven month period around the time of your 65th birthday.

Phone

For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

1-800-MEDICARE (1-800-633-4227)

For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

What does Medicare Part B cover?

Medicare Part B helps cover medical services like doctors' services, outpatient care, and other medical services that Part A doesn't cover. Part B is optional. Part B helps pay for covered medical services and items when they are medically necessary. Part B also covers some preventive services like exams, lab tests, ...

What is Part B insurance?

Part B also covers some preventive services like exams, lab tests, and screening shots to help prevent, find, or manage a medical problem. Cost: If you have Part B, you pay a Part B premium each month. Most people will pay the standard premium amount.

What is Medicare Part B?

Medicare Part B covers most of the services people expect in a health plan – such as outpatient physician visits , mental health services, lab tests, and physical therapy. It’s important to sign up at the correct time for this part of Medicare – because simple enrollment mistakes can result in gaps in coverage and lifelong premium penalties.

What is the penalty for delaying enrollment in Medicare Part B?

Those who postpone enrollment – and aren’t covered by a GHP – will owe a 10 percent Part B late-enrollment penalty (LEP) for every year they delay signing up.

How long is the Medicare Part B enrollment period?

If you meet these criteria, you’ll receive an 8-month long special enrollment period (SEP) during which you can enroll in Part B without penalty. The Medicare Part B SEP begins the sooner of when: ...

What is EGWP in Medicare?

Additionally, many employers offer retiree benefits through Employer Group Waiver Plans (EGWPs) – a type of Medicare Advantage plan. You have to be enrolled in Medicare Parts A and B to receive retiree benefits through an EGWP.

Can Medicare beneficiaries buy individual market policies?

In fact, Medicare beneficiaries are not allowed to purchase individual market policies other than Medigap plans. Many Americans are enrolled in the individual market when they qualify for Medicare – and can keep their individual market plan after becoming Medicare eligible.

Do you have to pay for Medicare if you have an individual market plan?

But once you’re eligible for Medicare, an individual market plan may pay little or nothing toward your care. This is why it’s important to enroll in Medicare (and a Medigap or Medicare Advantage plan) when you’re first eligible for the benefit.

Do large companies have to enroll in Medicare?

Employees of large companies (i.e., usually one with more than 20 employees) do not have to enroll in Medicare. However, if they choose to sign up for Part A and B, Medicare will act as secondary coverage and pay for care after the GHP pays.

How Do I Pay My Premium?

For Part B, your premium will be taken out of your Social Security check once you start collecting on Social Security. Before that time, or if you don’t qualify for Social Security, you can pay your Part B premium online using a debit card, credit card, or a connected bank account.

What To Do If There Is A Medicare Billing Error, Or You Suspect One Occurred

Billions of dollars move around the government, hospitals, and the population’s collective pockets every year for Medicare coverage. Billing issues can arise from all this money moving hands. In fact, a 2017 report said that there were about $36 billion worth of billing errors that year.

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