Medicare Blog

who do i contact for medicare prior authorization repetitive transport

by Jaylen Rohan Published 3 years ago Updated 2 years ago

If the person has Medicaid or Programs of All-inclusive Care for the Elderly (PACE), they can contact Medicaid or PACE to see if they qualify for help with transportation coverage. To get these phone numbers, they can visit Medicare.gov/contacts, or call 1-800-MEDICARE.

Additionally, Medicare beneficiaries can contact Eldercare at 1-800-677-1116, or their local State Health Insurance Assistance Program, to ask about other state and local services.

Full Answer

How do I submit a prior authorization for repetitive ambulance repetitive services?

In order to submit a prior authorization for ambulance repetitive services, the request must be submitted on the Prior Authorization Request for Repetitive, Scheduled Non-Emergent Ambulance Transports Medicare Part B Fax/Mail Coversheet If you have submitted a request on the incorrect form please resubmit the request on the proper form.

What is a repetitive scheduled non-emergent ambulance transport?

Each individual time a patient is transported by ambulance, that transport must be reasonable and necessary regardless of whether a new prior authorization is required. Repetitive scheduled non-emergent ambulance transport (RSNAT) prior authorization claims submission guidelines PO. Box 3702

When do I need prior authorization for ambulance services?

Effective for dates of service February 01, 2022 and after, providers may request prior authorization for the following ambulance services: ambulance service, advanced life support, nonemergency transport level 1 (ALS 1); and ambulance service, basic life support, nonemergency transport (BLS).

When to expedite a Medicare Part B ambulance request?

If the normal timeframe jeopardizes the life or health of the beneficiary, an expedited request can be submitted. However, if medical documentation does not support an expedited process, the request will be subject to the normal timeframe. Use the Prior authorization request repetitive non-emergent ambulance Medicare Part B fax/mail cover sheet

What is CMS prior authorization?

Prior authorization allows CMS to make sure items and services frequently subject to unnecessary utilization are furnished or provided in compliance with applicable Medicare coverage, coding, and payment rules before they are furnished or provided.

What CPT codes does Medicare require prior authorization?

When the trial is rendered in a setting other than the OPD, providers will need to request prior authorization for CPT code 63650 as part of the permanent implantation procedure in the hospital OPD. Please see additional information in the Operational Guide (PDF) and Frequently Asked Questions (PDF).

Does Medicare cover A0426?

Ambulance Services (Ground Ambulance) CPT code – A0425,A0426,A0433,A0888. Medicare will cover emergency ambulance services when the services are medically necessary, meet the destination limits of closest appropriate facilities and are provided by an ambulance service that is licensed by the state.

How do I submit an authorization to Medicare?

To do so, you can print out and complete this Medicare Part D prior authorization form, known as a Coverage Determination Request Form, and mail or fax it to your plan's office. You should get assistance from your doctor when filling out the form, and be sure to get their required signature on the form.

Does Medicare require prior authorization for procedures?

Traditional Medicare, in contrast, does not require prior authorization for the vast majority of services, except under limited circumstances, although some think expanding use of prior authorization could help traditional Medicare reduce inappropriate service use and related costs.

What is the CPT code for transportation?

Group 1CodeDescriptionA0428AMBULANCE SERVICE, BASIC LIFE SUPPORT, NON-EMERGENCY TRANSPORT, (BLS)A0429AMBULANCE SERVICE, BASIC LIFE SUPPORT, EMERGENCY TRANSPORT (BLS-EMERGENCY)A0433ADVANCED LIFE SUPPORT, LEVEL 2 (ALS 2)A0434SPECIALTY CARE TRANSPORT (SCT)4 more rows

What is CPT A0427?

HCPCS code A0427 for Ambulance service, advanced life support, emergency transport, level 1 (ALS 1-emergency) as maintained by CMS falls under Ambulance and Other Transport Services and Supplies.

Does Medicare cover CPT A0998?

The A0998 code is often used by ambulance services that impose fees for responses that don't result in transport of the patient. This may include fees for patient refusals, “treat and release” and other similar services. Because Medicare is primarily a transport benefit, it doesn't pay for these types of services.

CMS to Expand Model Nationwide

CMS recently announced that it will expand the Repetitive, Scheduled Non-Emergent Ambulance Transport (RSNAT) Prior Authorization Model nationwide, as the model has met all expansion criteria under section 1834 (l)16 of the Social Security Act (the Act) (as added by section 515 (b) of the Medicare Access and CHIP Reauthorization Act of 2015 (Pub.

Background

CMS is implementing a prior authorization model for repetitive, scheduled non-emergent ambulance transports to test whether prior authorization helps reduce expenditures, while maintaining or improving access to and quality of care.

Phase I

Ambulance suppliers or beneficiaries began submitting prior authorization requests in South Carolina, New Jersey and Pennsylvania on December 1, 2014, for transports occurring on or after December 15, 2014.

Phase II

Section 515 of MACRA included six additional areas in the model effective no later than January 1, 2016: Delaware, the District of Columbia, Maryland, North Carolina, Virginia, and West Virginia.

Phone

For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

1-800-MEDICARE (1-800-633-4227)

For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.

Background

CMS began operating the RSNAT PA Model in limited states in 2014 under the authority of Section 1115A of the Act. The model tested whether PA of RSNAT services covered under Medicare Part B lowered program spending, while maintaining or improving the quality of care.

Coverage Policies

For more information on coverage and documentation requirements, refer to:

Prior Authorization Request (PAR) Submission Requirements

The supplier must submit the PAR to us before the service is provided to the beneficiary and before the claim is submitted for processing. The PAR must include all documentation necessary to show that the service meets applicable Medicare coverage, coding, and payment rules.

Documentation Requirements

To meet coverage criteria, the patient's medical record must contain documentation that fully supports the medical necessity for services.

Expedited Requests

If the normal timeframe jeopardizes the life or health of the beneficiary, an expedited request can be submitted. However, if medical documentation does not support an expedited process, the request will be subject to the normal timeframe.

Extended Affirmation Periods for Beneficiaries with Chronic Conditions

MACs may now allow up to 240 one-way trips in a 180-day period per prior authorization request for beneficiaries with chronic conditions that are deemed not likely to change over time and meeting all Medicare requirements for repetitive non-emergent ambulance transport. The medical records must clearly indicate the condition is chronic.

Prior Authorization Department Contact Information

Novitas Solutions JL/JH Prior Authorization Requests (specify jurisdiction) PO. Box 3702 Mechanicsburg, PA 17055

Who administers Medicare prior authorization?

The Medicare Administrative Contractors (MACs) administer the prior authorization process. These contractors currently process claims and conduct medical review for part B services. Clinical staff are assigned to medical review and trained to provide consistency in prior authorization decisions. In addition, we employ private sector standards in our prior authorization program, such as responding to prior authorization requests within ten days of receipt of a prior authorization package, providing responses that are specific about missing information, and giving ambulance suppliers the opportunity to resubmit the prior authorization package for re-review with additional information.

What is prior authorization?

Prior authorization is a process through which a request for provisional affirmation of coverage is submitted for review before the service is rendered to a beneficiary and before a claim is submitted for payment. Prior authorization helps to make sure that applicable coverage, payment, and coding rules are met before services are rendered while ensuring access to and quality of care. Some insurance companies, such as TRICARE, certain Medicaid programs, and the private sector, use prior authorization processes to help ensure proper payment before the service is rendered.

How long is a physician's attestation valid?

However, it would only be valid for 60 days from the date of the physician’s signature . Submitting only an attestation statement in addition to the PCS does not establish medical necessity; medical documentation must be attached that supports the PCS and/or physician attestation. The medical documentation must describe the beneficiary’s condition(s) that necessitate(s) the type and level of ambulance transports.

How many rounds of ambulance service are required for a ten day period?

repetitive ambulance service is defined as medically necessary ambulance transportation that is furnished in three or more round trips during a ten-day period; or at least one round trip per week for at least three weeks. Repetitive ambulance services are often needed by beneficiaries receiving dialysis or cancer treatment.

What can Medicare beneficiaries ask for?

Medicare beneficiaries can ask other programs that they may be a part of, like Medicaid or Programs of All-inclusive Care for the Elderly (PACE), if they qualify for their help with transportation coverage.

What is a CMS letter?

CMS created an informational letter directed towards physicians that is available for download on the ambulance prior authorization website. Ambulance suppliers can give the letter to certifying physicians reminding them of their responsibility to provide the medical record documentation that supports the Physician Certification Statement.

What is the Medicare ambulance model?

The model establishes a prior authorization process for repetitive, scheduled non-emergent ambulance transports to Medicare Fee-for-Service beneficiaries rendered by independent ambulance suppliers participating in Medicare. The model helps reduce medically unnecessary expenditures, reduce improper payments, and protect the Medicare Trust Funds while maintaining or improving access to and quality of care.

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