Medicare Blog

who to contact about lost medicare card

by Dejah Kemmer Published 2 years ago Updated 1 year ago
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My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Full Answer

How do I report a lost Medicare card?

visiting a Medicare Service Centre with your proof of identity. You'll be taken to another website.

How to replace a stolen Medicare card?

  • Medicare Call Center at (800) 633-4227 (TTY: 877-486-20148)
  • OIG Hotline at (800) 447-8477 (TTY: 800-377-4950) or via email at [email protected]
  • Federal Trade Commission Identity Theft Hotline at (877) 438-4338 (TTY: 866-653-4261)

Why have I not received my Medicare card?

It's sent to people who:

  • Go to Social Security to sign up for Medicare
  • First sign up for Social Security retirement benefits (at age 65 or older)
  • Automatically get Medicare with less than 3 months before coverage starts (usually for people under age 65 with certain disabilities)

How do I get a replacement Medicare card?

You have a few options:

  • Request a replacement Medicare card online through your My Social Security account. If you don’t have an account, you...
  • Call Social Security at 1-800-772-1213 (TTY users, call 1-800-325-0778), Monday through Friday, from 7AM to 7PM.
  • Visit your local Social Security office.
  • If you worked for a railroad, request a replacement card through the...

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What do you do if you lose your Medicare?

You can replace your Original Medicare card by calling 1-800-633-4227 or by logging into your mymedicare.gov account. If your red, white, and blue Original Medicare card is lost or stolen, or you can no longer use it because it is too faded or damaged, you can replace it by calling 1-800-MEDICARE (633-4227).

Can I get a replacement Medicare card at my local Social Security office?

If you can't use the online request to get a replacement Medicare card, or if you prefer, call Social Security's toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices.

How can I contact Medicare by phone?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

Can someone steal my Medicare card?

Committing Medicare fraud is illegal & you should report it If you're in a Medicare Advantage Plan or Medicare drug plan, call the Medicare Drug Integrity Contractor (MEDIC) at 1-877-7SAFERX (1-877-772-3379).

Can I get a new Medicare card online?

Replacing your lost, stolen or damaged card If your Medicare card is lost, stolen or damaged, you can ask for a new card. You can do this by: using your Medicare online account through myGov. the Express Plus Medicare mobile app.

Can I get a Medicare card online?

How to get a Medicare card online. You can get your own Medicare card using: your Medicare online account through myGov. the Express Plus Medicare mobile app.

How do I speak to a person at Medicare?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

Who is the best person to talk to about Medicare?

Do you have questions about your Medicare coverage? 1-800-MEDICARE (1-800-633-4227) can help. TTY users should call 1-877-486-2048.

How do I contact Medicare Australia?

calling Medicare general enquiries on 132 011. visiting a Medicare Service Centre with your proof of identity.

What happens if someone has my Medicare number?

Call 1-800-MEDICARE if your Medicare card is lost, or you believe someone else is using your Medicare Number. If it's your Social Security card, visit socialsecurity.gov, or call Social Security at 1-800-772-1213. TTY users can call 1-800-325-0778.

What happens if someone steals your Medicare number?

Notify the Federal Trade Commission (FTC) via identitytheft.gov or call 1-877-438-4338. The FTC will provide you with a recovery plan to help you move forward. Report the crime to the FBI's Internet Crime Complaint Center, if the identity theft occurred online.

How can I protect my Medicare card?

You can buy a plastic ID card holder at a stationery store to protect your card. If your Medicare card gets lost or damaged, you can contact the Social Security Administration to replace it by going to the agency's website.

How to get a replacement Medicare card if lost?

If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your online my Social Security account, even if you don't yet receive Social Security benefits. If don’t already have a Social Security on-line account, you can create one online. Go to Sign In or Create an Account.

How long does it take for a Medicare card to arrive?

Then select “Mail my replacement Medicare Card.”. Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security.

What to do if your Medicare card is stolen?

Also, if your Medicare card has been lost or stolen, watch out for Medicare fraud. Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477).

How to report Medicare fraud?

Check your Medicare Summary Notice (MSN) for services you did not receive, and if you spot any, report them to the Inspector General’s fraud hotline at 800-HHS-TIPS (800-447-8477). You can also get help from your local Senior Medicare Patrol.

How long does it take to get a replacement Medicare card?

You should get your new card in the mail within 30 days. Your Medicare card, Social Security card, and other health insurance cards are very important documents.

What to do if you need to replace your Medicare card?

If you need to replace your Medicare card because it’s damaged or lost, log into (or create) your secure Medicare account to print an official copy of your Medicare card.

How do I find my Medicare Advantage plan?

Generally, you can find your plan's contact information on your plan membership card . Or, you can search for your plan's contact information. You can also call us at 1-800-MEDICARE (1-800-633-4227).

Protect your Medicare Number like a credit card

Only give personal information, like your Medicare Number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP) State Health Insurance Assistance Program (SHIP) A state program that gets money from the federal government to give free local health insurance counseling to people with Medicare. ..

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), Medicare Supplement Insurance (Medigap) An insurance policy you can buy to help lower your share of certain costs for Part A and Part B services (Original Medicare). so keep your Medicare card in a safe place.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

Replacing the card if it was lost, stolen, or damaged

An original Medicare card is usually red, white, or blue. When you lost it, or understand that you can no longer use it, there are several ways how to replace it:

How to avoid Medicare fraud?

If the medicare card was stolen or lost, be careful to avoid Medicare fraud. The client must pay attention to Medicare Summary Notice. Scammers can use the card for different operations. All these actions will be visible in the account. If the client sees an operation he didn’t fulfill, he must instantly report to the General Inspector.

Replacement Medicare card with an expired period

If you see that your Medicare card is going to expire, you need to replace it too. This procedure is much easier than replacement in case of loss. The client will get his card within 4-8 weeks. He doesn’t need to send a request for replacement or go to the office. The card will be sent to the client according to his stated address.

Precautions to save the medicare card

Replacement of Medicare cards can become inevitable not only in case of the validation period. It can be lost or stolen, sometimes faded or improper to use. All these cases are leading to the replacement Medicare card. It is sometimes better to prevent the problem than to solve its consequences.

Conclusion

All the insurance documents are important for life in the USA. Without them, it will be hard to apply to any medical institution. They are helpful in case of serious illnesses and can cover most of the expenses. Any person needs to have them at hand. In case of losing or stealing some papers, you need to restore them as soon as possible.

Replacing your lost, stolen or damaged card

If your Medicare card is lost, stolen or damaged, you can request a new card. You can do this by:

Replacing your expired card

We’ll send you a new card about 4 to 8 weeks before your current card expires. You don’t need to do anything. We’ll send it to the address we have for you.

Getting an extra card

Your family can get a second card with the same details. We provide an extra card when more than 1 family member needs a card. We can only issue 1 extra card.

How to request a replacement SSA card?

Applicants requesting a replacement card fill out the online form and send it electronically to SSA. SSA uses the highest commercially available encryption to ensure that a beneficiary’s confidential information is secure as it travels over the Internet.

When did the Social Security newsletter come out?

SSA’s first Social Security e-news newsletter went out on March 1.

Reducing The Risk of a Stolen Medicare Card

In an effort to reduce the risk of theft, the Centers for Medicare & Medicaid Services began issuing new Medicare cards with the SSNs removed. This initiative started in April 2018 and it will continue until April 2019, which is when all Medicare cards have been effectively replaced.

Replacing A Stolen Original Medicare Card

According to the U.S. Department of Health & Human Services, if your Original Medicare card is stolen, lost, or destroyed, you should sign into your online Social Security account, select the “Replacement Documents” tab, and choose the “Mail my replacement Medicare Card” option.

Railroad Retirement Board Medicare Card Replacement

If you receive Medicare benefits through the U.S. Railroad Retirement Board (RRB), you can request a new card with this agency by completing an online request form. This form requires that you share your:

What To Do If Your Medicare Advantage Card Is Stolen

In the event that you have Medicare Advantage—a Medicare plan offered through a private insurance provider—you will need to contact your insurance provider directly and let them know that your card has been stolen.

Additional Medicare Card Protection Advice

Medicare.gov offers additional advice that can be helpful when it comes to adequately protecting your Medicare card. This includes not revealing your Medicare card information to anyone who requests it via phone, email, or in person. Instead, the only people you should give this information to are the following:

What to do if you forgot your Medicare card?

If you forget to bring your card to an appointment with your doctor or healthcare provider, they may be able to look it up for you. Lost or damaged Medicare cards can be easily replaced. Give Medicare a call at 1-800-633-4227 (TTY 1-877-486-2048) or log into your Medicare.gov account.

What is the Medicare number?

Your Medicare Number is the 11 digit code on the front of your red, white, and blue Medicare card that Medicare uses to identify you. To help keep your personal information safe, your Medicare Number is no longer the same as your Social Security Number.

Can you give your Medicare number to someone?

Be wary of people selling medical devices or tests who ask for your Medicare Number and tell you that you don’t need to consult with your healthcare provider first. Don’t give your Medicare Number to someone calling you ...

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