Medicare Blog

how do i contact medicare with questions

by Prof. Delilah Jaskolski PhD Published 2 years ago Updated 1 year ago
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Call 1-800-MEDICARE
For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

Who is the best person to talk to about Medicare?

If you've contacted 1-800-MEDICARE (1-800-633-4227; TTY: 1-877-486-2048) about a Medicare-related inquiry or complaint but still need help, ask the 1-800-MEDICARE representative to send your inquiry or complaint to the Medicare Ombudsman's Office.

How do I get my Medicare question answered?

Where to Get Your Medicare. Questions Answered.When to contact Medicare.Visit Medicare.gov to: • See what services Medicare covers. ... Create an account at MyMedicare.gov to: (continued) ... When to contact Social Security.Visit socialsecurity.gov or call 1-800-772-1213 (TTY: 1-800-325-0778) to:

Can I email questions to Medicare?

Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. Email us at [email protected] the best response, when you contact us, please give:Your name.Phone number.Type of information you need (if you know it)The mailing address where you want us to send the materials.Jan 18, 2021

How do I contact Medicare customer service?

(800) 633-4227Centers for Medicare & Medicaid Services / Customer service

Are you automatically enrolled in Medicare if you are on Social Security?

Yes. If you are receiving benefits, the Social Security Administration will automatically sign you up at age 65 for parts A and B of Medicare. (Medicare is operated by the federal Centers for Medicare & Medicaid Services, but Social Security handles enrollment.)

Does Medicare ever contact you by phone?

Medicare will never call you! Medicare may need information from you or may need to reach you; but, they'll NEVER call. You'll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you're receiving claim to be from Medicare, it's a spam call.

How do I fax to Medicare?

You can complete form CMS-40B (Application for Enrollment in Medicare – Part B [Medical Insurance]) and CMS-L564 (Request for Employment Information) online. You can also fax the CMS-40B and CMS-L564 to 1-833-914-2016; or return forms by mail to your local Social Security office.Aug 6, 2020

Is the Medicare hotline legitimate?

The Medicare Coverage Hotline is a private for-profit lead generation campaign and does not offer insurance and is not an insurance agency or broker. Your call is sold to a licensed insurance agent to give you information about your Medicare Advantage Plans.Jul 26, 2021

How long does it take to get Medicare Part B after?

Most Medicare provider number applications are taking up to 12 calendar days to process from the date we get your application. Some applications may take longer if they need to be assessed by the Department of Health. We assess your application to see if you're eligible to access Medicare benefits.Dec 10, 2021

Can I call Medicare on Saturday?

The Medicare general enquiries line is available 7 days a week, 24 hours a day.Jul 17, 2019

What are the 4 types of Medicare?

There are four parts of Medicare: Part A, Part B, Part C, and Part D.Part A provides inpatient/hospital coverage.Part B provides outpatient/medical coverage.Part C offers an alternate way to receive your Medicare benefits (see below for more information).Part D provides prescription drug coverage.

Does Medicare coverage start the month you turn 65?

For most people, Medicare coverage starts the first day of the month you turn 65. Some people delay enrollment and remain on an employer plan. Others may take premium-free Part A and delay Part B. If someone is on Social Security Disability for 24 months, they qualify for Medicare.

How to contact Medicare?

If you have any questions or concerns about Medicare coverage, you can contact Medicare directly through any of the following: 1 Live chat with a Medicare representative 2 Call to speak to a Medicare representative at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048 3 Visit the Talk to Someone page at the Medicare website

How to speak to a representative at Medicare?

Call to speak to a Medicare representativ e at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. Visit the Talk to Someone page at the Medicare website.

How to contact Medicare about invalid email?

If you have any questions or concerns about Medicare coverage, you can contact Medicare directly through any of the following: Live chat with a Medicare representative. Call to speak to a Medicare representative at 1-800- MEDICARE (1-800-633-4227) . TTY users can call 1-877-486-2048.

Contact Information for People with Medicare

Telephone numbers and web link information related to specific Medicare questions.

Contact Information for People with Medicaid

Medicaid is a state administered program and each state sets its own guidelines regarding eligibility and services. Please refer to the "Related Links" for a list of State Health Departments.

Contact information for CMS Regional Office

Provides contact information for your CMS Regional Office, and s pecific program issue contacts are also available as PDF download.

What information do you need to release a private health insurance beneficiary?

Prior to releasing any Private Health Information about a beneficiary, you will need the beneficiary's last name and first initial, date of birth, Medicare Number, and gender. If you are unable to provide the correct information, the BCRC cannot release any beneficiary specific information.

When does Medicare use the term "secondary payer"?

Medicare generally uses the term Medicare Secondary Payer or "MSP" when the Medicare program is not responsible for paying a claim first. The BCRC uses a variety of methods and programs to identify situations in which Medicare beneficiaries have other health insurance that is primary to Medicare.

What is BCRC in Medicare?

The Benefits Coordination & Recovery Center (BCRC) consolidates the activities that support the collection, management, and reporting of other insurance coverage for Medicare beneficiaries. The purpose of the COB program is to identify the health benefits available to a Medicare beneficiary and to coordinate the payment process to prevent mistaken Medicare payment. The BCRC does not process claims or claim-specific inquiries. The Medicare Administrative Contractors, (MACs), intermediaries, and carriers are responsible for processing claims submitted for primary or secondary payment and resolving situations where a provider receives a mistaken payment of Medicare benefits.

What is MLN CMS?

The Medicare Learning Network (MLN) is a CMS initiative to ensure Medicare physicians, providers and supplies have immediate access to Medicare coverage and reimbursement rules in a brief, accurate, and easy to understand format. To access MLN Matters articles, click on the MLN Matters link.

Who should report changes in BCRC?

Beneficiary, spouse and/or family member changes in employment, reporting of an accident, illness, or injury, Federal program coverage changes, or any other insurance coverage information should be reported directly to the BCRC.

Can a Medicare claim be terminated?

Medicare claims paying offices can terminate records on the CWF when the provider has received information that MSP no longer applies (e.g., cessation of employment, exhaustion of benefits). Termination requests should be directed to your Medicare claims payment office.

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