Medicare Blog

who do i call for a new medicare card

by Jakayla Buckridge Sr. Published 3 years ago Updated 2 years ago
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These include:

  • Online. You can go to MyMedicare.gov and create an account or log in to your existing profile. ...
  • Phone. You can call the Medicare office at 800-MEDICARE (800-633-4227, TTY 877-486-2048) to request a new Medicare card. ...
  • In person. You can go to your local Social Security office and request they send you a replacement card. ...

1-800-633-4227

Full Answer

How do I get a new Medicare number and card?

TTY users can call 1-800-325-0778. Beware of anyone who contacts you about your new Medicare card. We’ll never ask you to give us personal or private information to get your new Medicare Number and card. Understand that mailing everyone a …

What do I do if someone else is using my Medicare number?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048. My name changed — Your Medicare card shows the name you have on file with Social Security.

What should I do with my Medicare card when I call?

Jun 27, 2018 · If your card has been mailed, you’ll be able to see your new Medicare number or print an official copy of your card. If that doesn’t work, call the Medicare hotline at 800-633-4227. Officials there can tell you whether there might be a problem, such as a wrong mailing address. In the meantime, you can continue to use your old Medicare card.

How do I know if my Medicare card has been mailed?

May 29, 2019 · Medicare will never call you uninvited to request personal or private information in order for you to get your new Medicare number and card. If someone asks you for your information, for money, or threatens to cancel your health benefits if you don't share your personal information, hang up and call 1-800-MEDICARE (1-800-633-4227).

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Protect your Medicare Number like a credit card

Only give personal information, like your Medicare Number, to health care providers, your insurance companies or health plans (and their licensed agents or brokers), or people you trust that work with Medicare, like your State Health Insurance Assistance Program (SHIP) State Health Insurance Assistance Program (SHIP) A state program that gets money from the federal government to give free local health insurance counseling to people with Medicare. ..

Carrying your card

You’ll need the information on your Medicare card to join a Medicare health or drug plan or buy Medicare Supplement Insurance (Medigap), Medicare Supplement Insurance (Medigap) An insurance policy you can buy to help lower your share of certain costs for Part A and Part B services (Original Medicare). so keep your Medicare card in a safe place.

How do you get another Medicare card?

My card is lost or damaged — Log into (or create) your Medicare account to print an official copy of your Medicare card. You can also call us at 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

What to do if my Medicare card doesn't work?

If that doesn’t work, call the Medicare hotline at 800-633-4227. Officials there can tell you whether there might be a problem, such as a wrong mailing address. In the meantime, you can continue to use your old Medicare card.

What is Medicare ID?

The new Medicare ID has been redesigned to prevent fraud and includes an 11-character, randomly assigned identifier, instead of a Social Security number. If you live in the first group of states whose new Medicare cards have been mailed, but you haven’t received yours, federal officials offer instructions you can follow to track down your card.

What is the identifier for Social Security?

The ID, which has been redesigned to prevent fraud, is still red, white and blue, but instead of a Social Security number, the identifier is an 11-character, randomly assigned number that has no connection to an enrollee’s personal information.

Where are Medicare cards now?

Cards are now in the mail to beneficiaries in Alaska, American Samoa, Arkansas, California, Guam, Hawaii, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Northern Mariana Islands, Oklahoma, Oregon, South Dakota and Wisconsin. New Medicare members will receive the new version of the card as soon as they sign up, ...

How to get a new Medicare card?

Medicare has posted information about the new cards. You should know: 1 There is no fee for the new card; it will be mailed to you automatically as long as your address is up to date. 2 Medicare will never call you uninvited to request personal or private information in order for you to get your new Medicare number and card. 3 If someone asks you for your information, for money, or threatens to cancel your health benefits if you don't share your personal information, hang up and call 1-800-MEDICARE (1-800-633-4227). For more information visit www.medicare.gov/fraud.

When will Medicare start sending new cards?

In April, Medicare began sending its members new cards with unique eleven-digit account numbers, ending the previous reliance on SSA numbers. The transition to new cards and numbers is ongoing and is scheduled to be completed in December of 2019.

Can Medicare scammers steal your money?

Medicare scammers may use different angles in attempts to steal your money or your identity: Some callers may request payment for the new Medicare card, according to a Detroit Free Press article. Others may pose as medical insurers and threaten to cancel your insurance if you don't share information from the new card.

How to contact Medicare if you are married?

If you’re a TTY user, you can call 1-312-751-4701. You can also sign up online at in person. If you’re married, you and your spouse should each have your own separate Medicare cards with separate Medicare claim numbers. Don’t mix them up, and never use each other’s cards.

How old do you have to be to get Medicare?

Medicare sends you a red, white, and blue card when you’re signed up. You’re generally eligible for Medicare if you’re a United States citizen or permanent legal resident of at least five continuous years, and you generally qualify by age (65 or older). However, you may qualify for Medicare before turning 65 if you receive Social Security ...

What is the phone number for eHealth?

Call eHealth's licensed insurance agents at 888-391-2659, TTY users 711 . We are available Mon - Fri, 8am - 8pm ET. You may receive a messaging service on weekends and holidays from February 15 through September 30. Please leave a message and your call will be returned the next business day.

What happens if you don't reach your deductible?

Even if you haven’t reached your deductible, your doctor will need your card information to submit a claim. That claim will be applied to your deductible so you can use your benefits sooner. If you receive a new Medicare card, show it to your doctor’s office staff so they can make a copy of the updated information.

What is the number to call for Social Security?

Social Security: 1-800-772-1213, Monday through Friday, from 7AM to 7PM. If you’re a TTY user, you can call 1-800-325-0778. Railroad Retirement Board : 1-877-772-5772, Monday through Friday, from 9AM to 3:30PM. If you’re a TTY user, you can call 1-312-751-4701. You can also sign up online at in person.

When will Medicare start?

If you turn 65 years old. If you’re already receiving Social Security or Railroad Retirement Board benefits, you’ll be automatically enrolled in Original Medicare, Part A and Part B, when you reach age 65. Your Medicare card should arrive about three months before your 65th birthday, and your Medicare coverage starts the first day ...

When do you have to enroll in Medicare if you don't qualify?

If you don’t enroll in Medicare during your Initial Enrollment Period, in most cases you’ll have to wait until the General Enrollment Period, which takes place from January to March 31 every year. You may have to pay a late-enrollment penalty for Medicare Part B (and for Medicare Part A, if you don’t qualify for premium-free Part A). ...

What happens if my Medicare card is compromised?

If Medicare learns that your Medicare number has been compromised, you’ll get a new card with a new number and a letter explaining the situation. Learn more about how you can fight Medicare fraud. You can always print your official new Medicare card and find your Medicare Number with your online Medicare account.

Can you use a new Medicare card to commit fraud?

New numbers can still be used to commit health care fraud. Protect your Medicare card just like your credit cards. Only give your Medicare Number to doctors, pharmacists, other health care providers, your insurer, or people you trust to work with Medicare on your behalf.

The Medicare open enrollment period tends to lead to an increase in scam calls

From October 15 to December 7, Medicare beneficiaries can renew their benefits and new insurance seekers are able to apply. They can also expect brochures, notices from Social Security, a “Medicare & You” handbook, or even an Annual Notice of Changes (ANOC) depending on their enrollment status.

How Medicare sought to protect its beneficiaries

Historically, it has been incredibly easy to siphon information from vulnerable people over the phone, especially the elderly, due to the fact that people have grown accustomed to verifying their identity with their social security number.

How to protect yourself and those around you from malicious robocalls

Scammers know to target the elderly and vulnerable, never answer a number you don’t recognize. Smartphones can even alert you with a “ Scam Likely ” caller ID to help people remain protected (find out how to activate it here ).

What to do if you think Medicare is calling you?

If you think the call is from Medicare, hang up and call them back at the national number. Then, if it was one of them, they can help you. However, if Medicare isn’t attempting to reach you, then you avoid a spammer trying to steal your information. Telemarketing calls attempt to commit fraud and theft.

How to report a fraudulent call to Medicare?

How to Report a Medicare Call. You can report a fraudulent call from someone claiming they worked for Medicare by going to the FTC Complaint Assistant. You can help protect yourself from fraudulent activities by never offering credit card or personal information to anyone.

How long after you register for Do Not Call list can you get spam calls?

Also, register both your cell phone and home phone to put an end to the calls. If you find you’re still getting spam calls 31 days after you register with the Do Not Call list, file a complaint. If you have a smartphone, you can install a call blocker.

What is the phone number for the Federal Trade Commission?

To register, call from the phone which you want on the Do Not Call list. The phone number is 1-888-382-1222.

Is a robocall the same as a doctor's appointment?

Not all robocalls are the same. Often, doctors’ offices will use a robocall to remind you of a doctor’s appointment. Keep this in mind when listening to a robocall. Not all robocalls are harmful, but about 40% of them are spam, and that’s why making reports is essential.

Can you get information from Medicare if you have Social Security?

When enrolling in Medicare, you should be aware that neither Social Security nor Medicare calls you to get information. Should any issue arise in which Medicare or Social Security needs any information from you, they’ll ALWAYS send you a letter to notify you. If you’re getting too many spam phone calls, you might want to get on ...

Will Medicare call you?

Medicare will never call you! Medicare may need information from you or may need to reach you; but, they’ll NEVER call. You’ll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you’re receiving claim to be from Medicare, it’s a spam call.

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